Deliveries

Freight Deliveries

Delivering freight to Penzance and St. Mary’s Quay

Lorries delivering freight to North Arm Pier in Penzance to be shipped to Scilly Forklift truck taking freight off of the lorry to be loadded into the Gry Maritha - Isles of Scilly Freight Isles of Scilly Freight Office - North Arm Pier, Penzance
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Gry Maritha – Penzance

Delivering items to North Arm Pier:

  • Freight delivery address: The Ranks Building, North Arm Pier, Wharf Road, Penzance, TR18 4AH
  • Chilled and frozen goods are required for loading between 08:00 & 10:00 on the day of sailing, unless otherwise advised.
  • Non-perishable items please contact Penzance Quay office and ask for quieter delivery times. Monday & Friday sailings are usually our quieter times and allow a greater chance of delivering & shipping goods without delays or extended waiting times
  • Large / oversized freight items (larger than a standard 1200×1000 pallet) cannot be stored in the Ranks building and must be delivered on day of sailing. Monday, Wednesday or Friday.
Freight being loaded from Lighthouse Pier onto Scillonian III - Penzance Lighthouse Pier, Penzance - Isles of Scilly Freight
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Scillonian III – Penzance

Delivering items to Lighthouse Pier:

  • Freight items are accepted on the quay from 6:30am – 7:00am for all sailings which depart at 09:15am or later.
  • For earlier sailings the freight team will be on the quay accepting freight 2hrs and 15 minutes before departure for 30 minutes.
  • Cut off times must be adhered to, to ensure that we can clear the quay of freight items before our passengers arrive for check-in.
Canoes delivered to St Mary's Quay to be shipped to the mainland Gry Maritha departing St Mary's heading to Penzance Canoes being loaded onto Gry Maritha to be shipped to the mainland
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IOS – Gry Maritha & Scillonian III

Delivering items to St Mary’s Quay :

  • Large freight is accepted throughout the day with the exception of when Scillonian III is docking – between 12.00pm and 14.00pm.
  • All items for delivery must be on the quay no later than 1hr and 15 mins before departure.
  • For standard sailing times, freight items must be with us at the latest by 15:15pm for at 16:30 departure.
  • For timings for departures other then 16.30pm, please consult the freight office.
Trailer being loaded on to Scillonian III - Isles of Scilly Freight

Trailers

For information on the types of trailers we can accept and transport safely please contact our freight team.
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Pallet being loaded onto the Gry Maritha - Isles of Scilly Travel

Pallets

Pallets deemed unfit for shipping may be refused or, if time allows, a £7.00 per pallet fee for re-wrapping/re-packing will be charged.
Pallets on St Mary's Quay awaiting collection - Isles of Scilly Freight

Storage Charges

Charges will be raised on goods that are not collected within 24 hours of delivery to St Mary’s and Penzance Quays, unless arranged with quay manager.