Luggage
We want to make your journey as smooth and comfortable as possible – and that starts with knowing exactly what you can bring with you.
You’re welcome to bring on board one bag, it must not exceed:
- 30 x 15 x 15 cm
- 3 kg
You can also bring an overcoat, small camera, binoculars and something to read.
Our checked luggage allowance is two pieces per person, it must not exceed:
- 15 kg (combined)
- 75 x 50 x 30 cm
Passengers travelling together may share their luggage allowance. Each passenger (excluding infants) is entitled to 15 kg, so two passengers have a combined limit of 30 kg. When sharing luggage, please ensure that no single bag exceeds 20 kg.
Day Trip Passengers
Day trip tickets do not include a hold luggage allowance.
Excess baggage will be charged at £6.00 per kilo departing from all airports and carried on a space available basis only.
Please contact our Passenger Relations Team in advance to check if space is available, as space is limited and your luggage may travel separately.
If your luggage travels unaccompanied VAT will be added to the excess luggage charge.
Children’s tickets (2 – 11 years) have the same hold luggage allowance as adults.
Infant tickets (0 – 1 years) do not come with a hold luggage allowance, but we are happy to carry a pushchair or travel cot for them, free of charge.
Please contact our Passenger Relations Team in advance to check if space is available.
Reporting baggage damage
Any damage to your baggage must be reported to a Skybus staff member before leaving the baggage reclaim area. To make a claim for compensation, you must contact us within seven days of your flight. When submitting your claim, include the following documents:
- Your bar-coded baggage sticker
- Proof of purchase, including age and model of the bag
- A valuation for repair or a comparable replacement item
- Any photos you have taken of the damage
Exemptions
We will not consider claims for damage to hold baggage in the following cases:
- Damage to protruding parts of the suitcase or bag (these parts are easily damaged by airport conveyor belts)
- Cosmetic damage, such as scuffs, dents, marks, or normal wear and tear, that does not affect the bag’s usability
- Damage to handles or wheels
- Missing zip locks or straps