Isles of Scilly Travel Contact
If you have any questions please don’t hesitate to contact us and we’ll do our best to help you.
sales@islesofscilly-travel.co.uk
LIVE CHAT AVAILABLE
Monday to Thursday | 08:30 – 12:00 | 14:00 – 16:30
Friday | 09:00-12:00 | 14:00 – 16:30
Contact our Passenger Relations Team
We’re here to help
If you have any questions please don’t hesitate to contact us and we’ll do our best to help you.
Phone lines are open:
(Please note opening hours may vary)
Monday : 0900 – 1645
Tuesday : 0900 – 1645
Wednesday : 0900 – 1645
Thursday : 0900 – 1645
Friday : 0900 – 1645
Saturday : Closed
Sunday: Closed
St Mary’s Hub
Summer opening times from Monday 10th November 2025, till Saturday 14th March 2026.
• Monday to Friday 09:00 till 16:00.
• Saturdays 08:00 till 12:00 (Office open to the public and we will respond to emails during this time)
• Closed on Sundays.
Weighbridge Ticket office
Closed
Freight
Please visit Isles of Scilly Freight for freight contact details.
Customer service
If you have any concerns or queries, please email customerservices@islesofscilly-travel.co.uk or alternatively write to Customer Services, Isles of Scilly Steamship Company Ltd, Steamship House, Quay Street, Penzance, TR18 4BZ.
Please mark all correspondence for the attention of Customer Services Department and include your booking reference number, passenger name and date of travel. This will assist us in locating your booking.