Contact us
If you have any questions please do not hesitate to contact us and we will do our best to help you.
If you have any concerns or queries, please email customerservices@islesofscilly-travel.co.uk or alternatively write to Customer Services, Isles of Scilly Steamship Company Ltd, Steamship House, Quay Street, Penzance, TR18 4BZ.
Please mark all correspondence for the attention of Customer Services Department and include your booking reference number, passenger name and date of travel. This will assist us in locating your booking.
We support passengers with additional needs and facilities where reasonable and practical. Please complete our mobility aid request form to request assistance at least 48 hours before travel.
If you have any further queries or would like to discuss access details, please phone us on +44 (0) 1736 334 220.
For more information on our accessibility services please visit our help centres:
Group bookings are available. The easiest way to enquire is by completing the form on our website, which will guide you through the details we need. Once submitted, a member of our team will be in touch to help arrange your tickets.
Alternatively, you can email groups@islesofscilly-travel.co.uk or phone 01736 334214. For more information on group bookings please visit our help centres.
Contact our communications team for all filming and press trip enquiries:
To secure your advertising space or to find out further information please contact:
Isles of Scilly Travel is a trading name of Isles of Scilly Shipping Company Limited (05012204) and Isles of Scilly Skybus Limited (01802523), companies registered in England and Wales.
Registered office: Steamship House, Quay Street, Penzance, Cornwall TR18 4BZ.
VAT number: 383879196.
Travel information and assistance
Our travel information pages are a great place to start for frequently asked questions.