Latest Travel Updates

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Travel Advisory Notices

SKYBUS WEATHER ADVISORY FOR SATURDAY 27TH NOVEMBER 2021

The weather forecast for Saturday 27th November 2021 is indicating the likelihood of strong to gale force winds at Land’s End and St Mary’s, which may cause disruption to Skybus flights.

At this time, no flights have been cancelled. For Skybus passengers booked to travel on Saturday you may transfer to a flight to a different date, without paying an amendment fee and where space allows.

Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha cancelled sailing for Friday 26th November 2021

Due to the deterioration in the weather forecast, Gry Maritha’s scheduled sailing on Friday 26th November has been cancelled. The next sailing will be as scheduled on Monday 29th November. All perishable, chilled & frozen goods for the Friday 26th sailing will need to be cancelled and re-booked for Monday 29th November. We will continue to accept and load all non-perishable/general cargo which has already been booked for this cancelled sailing. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St. Mary’s Quay on 01720 424230.

SCILLONIAN III WEATHER ADVISORY FOR FRIDAY 29 OCTOBER 2021

Due to the predicted sea conditions for Friday 29 October 2021, we would like to advise that the sailings are likely to be uncomfortable and are not suitable for those travelling on a day trip.

Although no decision has been made to cancel the sailing, passengers who have already booked are entitled to a full refund or transfer to another day.

At this time our phone lines are extremely busy and it may take longer than normal to get through. You can contact our travel centres on 01736 334220 where we will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back later.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website

CHANGE TO SCILLONIAN III SAILING SCHEDULE FOR WEDNESDAY 27 OCTOBER 2021

Due to the predicted weather forecast, Scillonian III will depart from St Mary’s at the earlier time of 15:15.

Departing St Mary’s at 15:15

Check-in will be open from 14:00 to 14:45

(Arriving in Penzance approx. at 18:00)

These sailing are likely to be uncomfortable due to the sea conditions and are not suitable for those travelling on a day trip.

Although no decision has been made to cancel the sailing, passengers who have already booked, may have a full refund or transfer to another day.

At this time, our phone lines are extremely busy. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back later. You can contact our travel centres on 01736 334220 and a member will support you with further help and advice.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN III WEATHER ADVISORY FOR WEDNESDAY 27TH OCTOBER 2021

Due to the predicted sea conditions for Wednesday 27th October 2021, we would like to advise that the sailings are likely to be uncomfortable and are not suitable for those travelling on a day trip.

Although no decision has been made to cancel the sailing, passengers who have already booked are entitled to a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website

SCILLONIAN III WEATHER ADVISORY for Monday 25 October 2021

Due to the predicted sea conditions for Monday 25 October 2021, we would like to advise that the sailings are likely to be uncomfortable and are not suitable for those travelling on a day trip.

Although no decision has been made to cancel the sailing, passengers who have already booked are entitled to a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY WEDNESDAY 20TH OCTOBER 2021

A weather advisory has been issued for Wednesday 20th October as sailings are likely to be uncomfortable due to the predicted sea conditions.

These crossings are not suitable for those travelling on a day trip as the journey may also take longer than normal. The Scillonian will depart from St. Mary’s at the earlier time of 15:30 arriving back at Penzance at approximately 18:15

Although no decision has been made to cancel the sailing, passengers who have already booked, may have a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN III TRAVEL UPDATE – CHANGE TO SCILLONIAN III SAILING SCHEDULE FOR WEDNESDAY 3RD NOVEMBER

Due to the latest forecast, Scillonian III will depart from Penzance on the 3^rd November 2021 at the earlier time of 08:15.

Departing Penzance at 08:15

Check-in will be open from 07:00 to 07:45

(Arriving on St Mary’s approx. at 11.00).

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY TUESDAY 5TH OCTOBER 2021

A weather advisory has been issued by Scillonian’s Master for Tuesday 5th October as sailings are likely to be very uncomfortable due to the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back later.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian Weather Advisory for Monday 4th October 2021

A weather advisory has been issued by Scillonian’s Master for Monday 4th October as sailings are likely to be very uncomfortable due to the predicted sea conditions. Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back later. We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY SATURDAY 2ND OCTOBER 2021

A weather advisory has been issued by Scillonian’s Master for Saturday 2nd October as sailings are likely to be very uncomfortable due to the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Travel Update 30th September- Scillonian III – Delayed arrival into St Mary’s

Due to weather conditions the Scillonian III is expected to arrive into St Mary's at 12:15 this afternoon.

SCILLONIAN WEATHER ADVISORY FRIDAY 1ST OCTOBER 2021

A weather advisory has been issued by Scillonian’s Master for Friday 1st October as sailings are likely to be very uncomfortable due to the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY THURSDAY 30TH SEPTEMBER 2021

A weather advisory has been issued by Scillonian’s Master for Thursday 30th September as sailings are likely to be very uncomfortable due to the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY TUESDAY 28TH SEPTEMBER 2021

A weather advisory has been issued by Scillonian’s Master for Tuesday 28th September as sailings are likely to be very uncomfortable due to high winds and the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY MONDAY 27TH SEPTEMBER 2021

A weather advisory has been issued by Scillonian’s Master for Monday 27th September as sailings are likely to be very uncomfortable due to the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back later.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian Weather Advisory Friday 17th September 2021

A weather advisory has been issued by Scillonian’s Master for Friday 17th September. This is due to the morning’s sea conditions and a low water sailing, which could cause us to delay the sailing for up to an hour.

These sailings are not suitable for day trip passengers as the journey may also take longer than normal.

Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day.

We would like to take this opportunity to thank you for your patience and understanding.

Please contact our Travel Centre on 01736 334220 for further assistance.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice: Schedule maintenance programme for Gry Maritha and Lyonesse Lady 2021

The Gry Maritha and the Lyonesse Lady will be coming out of service on 17^th October for their routine maintenance program. We wanted to give you as much notice as possible, so that you can prepare for the period that both vessels will be out. We are planning on both vessels returning to service on Monday 1^st November. During this time the Scillonian III will be carrying all freight to and from the Islands and the Swift Lady will be providing the service to the Off-Islands. Please keep this in mind when placing orders during this period as we will have some restrictions on freight. The Swift Lady will only carry small items and minimum quantities during this time. Please note that bulk orders and large heavy items cannot be carried. No single item can be in excess of 25kg as the vessel is unloaded by hand. We would like to advise all customers to stock up on non-perishable items, including frozen food & hazardous items (DG’s), as we will be prioritising time critical/perishable freight during this time. Please could you make sure ALL freight is booked in with our freight office in Penzance at least 24 hours prior to delivery. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334249 or St Mary’s Quay on 01720 424230.

Customer Notice – Lyonesse Lady will be out of service from Wednesday 18th August 2021

From Wednesday 18^th August the Lyonesse Lady will be taken out of service for emergency works on the starboard tail shaft cutlass bearing.

The vessel will be dry docked this Wednesday 18^th August with the essential works being a priority. We anticipate the vessel will be undocked on Saturday 21st August, returning to Scilly on Sunday and resuming service on Monday 23rd August.

During this time, the Swift Lady will undertake the freight operations with additional support from other local vessels. Due to this unexpected but vital work, there will be some delays and changes to the schedules.

The amended schedules are currently being drafted and once confirmed we will release. We are working extremely hard to ensure that service will return to normal as quickly as possible, and we apologise for any inconvenience this may cause.

Scillonian III – Weather advisory for Friday 6th August 2021

A weather advisory has been issued by Scillonian’s Master for Friday 6^th August as sailings are likely to be very uncomfortable due to high winds and the predicted sea conditions. Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN WEATHER ADVISORY FOR FRIDAY 30TH JULY 2021

A weather advisory has been issued by Scillonian’s Master for Friday 30th July as sailings are likely to be uncomfortable due to predicted poor sea conditions. Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. We would like to take this opportunity to thank you for your patience and understanding. Please contact our Travel Centre on 01736 334220 for further assistance. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

COVID Update- 8th July 2021

Following the recent Government announcement, we would like to advise passengers that face coverings will remain mandatory across all our services until further notice. This is to protect our passengers, staff and the Isles of Scilly community. Thank you for your understanding.

Scillonian Weather Advisory for Tuesday 6th July 2021

A weather advisory has been issued by Scillonian’s Master for Tuesday 6^th July as sailings are likely to be very uncomfortable due to predicted poor sea conditions. Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. We would like to take this opportunity to thank you for your patience and understanding. Please contact our Travel Centre on 01736 334220 for further assistance. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus weather advisory for Thursday 1st July 2021

The weather forecast for the morning of Thursday 1^st July 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus weather advisory for Friday 11th June 2021

The weather forecast for Friday the 11^th of June 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Friday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Skybus Weather Advisory for Thursday 10th June 2021

The weather forecast for Thursday 10^th of June 2021, is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Skybus Weather Advisory – Wednesday 9th June 2021

The weather forecast for Wednesday 9th June 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. Skybus passengers booked to travel on Wednesday may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Additional Scillonian III Sailing – Sunday 6th June 2021

Due to poor weather conditions affecting Skybus flights to and from the islands today, Saturday 5^th June, an additional Scillonian III sailing has been scheduled for tomorrow to transfer affected Skybus passengers.

Scillonian III will depart Penzance at 09:15. Check-in will be open between 08:00 and 08:45.

Scillonian III will depart St Mary’s at 13:15. Check-in will be open between 12:00 and 12:45.

Passengers do not require new tickets.

We would like to take this opportunity to thank you for your patience and understanding.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SKYBUS WEATHER ADVISORY – FRIDAY 28TH MAY 2021

The weather forecast for Friday 28th of May 2021 is indicating the likelihood of low cloud and reduced visibility at St Mary’s Airport, which may cause disruption to Skybus flights.

At this time, no flights have been cancelled. For Skybus passengers booked to travel on Friday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows.

Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.

If you have any other queries, please call the Travel Centre on 01736 334220

CUSTOMER INFORMATION: SCILLONIAN III – DOUBLE SAILING SATURDAY 5TH JUNE 2021

MORNING SAILINGS:

Passengers Departing Penzance at 06:30am:

Check-in will be open between 05:00am & 06:00am. Luggage drop off from 04:30am.

For passengers booked into our Park & Ride site, the site will be open between 04:45am & 05:30am. We ask that the driver drops off passengers and luggage at the quay first before travelling to the Park & Ride site.

Passengers Departing St Mary’s at 10:00am:

Check-in will be open between 07:30am & 09:30am. Luggage drop off will be available during check-in opening times. Any passengers having their luggage delivered to the quay by one of the local couriers, please check collection times with the courier when booking your collection slot.

AFTERNOON SAILINGS:

Passengers Departing Penzance at 13:30pm:

Check-in will be open between 10:30am & 12:15pm. Luggage drop off between 09:30am & 12:15pm.

For passengers booked into our Park & Ride site, the site will be open between 10:15am & 11:30am. We ask that the driver drops off any passengers and luggage at the quay first before travelling to the Park & Ride site.

Passengers Departing St Mary’s at 17:00pm:

Check-in will be open between 14:30pm & 16:30pm. Luggage drop off will be available once the morning Scillonian sailing has departed at approximately 10:00am onwards. Any passengers having their luggage delivered to the quay by one of the local couriers please check collection times with the courier when booking your collection slot.

To help assist our staff we ask that all passengers booked to travel on these sailings follow the above timings and follow all social distancing rules where possible.

If you have any queries relating to our sailings on this date, please visit our website where you will find all of our passenger information under the ‘plan your trip’ section. If you are unable to find the information you need on our website, please contact our Travel Centre on 01736 334220 where we will support you with further help and advice. Please be aware our phone lines are currently extremely busy.

SKYBUS WEATHER ADVISORY FOR TUESDAY 25TH MAY 2021

The weather forecast for tomorrow afternoon (Tuesday, May 25th 2021) is indicating the likelihood of heavy rain, low cloud and reduced visibility at Land’s End and St Mary’s airports in the afternoon, which may cause disruption to Skybus flights.

At this time, no flights have been cancelled. Passengers booked to travel tomorrow afternoon can transfer to a flight in the morning, or on a different date where space allows and with no amendment fee.

Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. For any other queries, please call the Travel Centre on 01736 334220.

GRY MARITHA CANCELLED FREIGHT – MONDAY 24TH MAY

We regret to inform you that we are having to cancel all freight that was booked on the Gry Maritha on Monday, May 24^th 2021. This has been caused by an issue with the stern tube seal, which needs resolving immediately. We expect her to be back in service for Wednesday’s sailing.

Scillonian III will not be able to carry freight tomorrow, but there will be limited capacity to ship some chilled and perishable freight on Tuesday. This will need to be booked via the freight office on 01736 334249. Due to the limited chiller space on Scillonian III this will be on a first come first served basis. Please respect other people's needs when placing orders.

We are working extremely hard to ensure that service will return to normal on Wednesday. We apologise for any inconvenience this may cause and thank you for your continued patience.

Weather Advisory Monday 24th May 2021

A weather advisory has been issued by Scillonian’s Master for Monday 24^th May as sailings are likely to be very uncomfortable due to high winds and the predicted sea conditions. Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice- St Mary’s Departure time change – Thursday 20th May – Scillonian III

Due to a further deterioration in the weather forecast, the scheduled departure time for Scillonian III leaving St Mary’s has been brought forward to an earlier departure. Scillonian III will now depart St Mary’s at the earlier time of 12.30pm. Check-in will open between 11:15 and 12:00. The departure from Penzance to St. Mary’s remains unchanged at 08:00. Check-in will be open between 06:45 and 07:30. Passengers do not need a new ticket and do not need to contact us unless the new sailing time is inconvenient. Our Travel Centre phone lines will be open from 09:30 on Thursday 20^th May. Phone lines are extremely busy and we kindly ask that you call back at a later time if your query does not relate to travel for either Thursday or Friday. We would like to take this opportunity to thank you for your patience and understanding and apologies for any inconvenience. Please contact our Travel Centre on 01736 334220 for further assistance.

SCILLONIAN III WEATHER ADVISORY Thursday May 20th and Friday May 21st

Due to the predicted poor weather conditions, the Scillonian III’s Master has made changes to the sailings for Thursday May 20th and Friday May 21^st. The sailings on Thursday May 20^th have been brought forward. The new departure time from Penzance is 08:00. Check-in will be open between 06:45 and 07:30. The new departure time from St Mary’s is 15:00. Check-in will be open between 13:45 and 14:30. Passengers do not need a new ticket and do not need to contact us unless the new sailing time is inconvenient. Thursday’s sailing will be uncomfortable and take longer than normal, therefore passengers wishing to travel on an alternative date can transfer free of charge. Due to a deterioration in the forecast the sailing on Friday May 21^st has now been cancelled. Passengers travelling from Penzance on this date will be contacted by a member of the Travel Centre team with their options. Passengers travelling from St Mary’s on this date will be automatically transferred to the sailing on Saturday May 22nd at 16:30. Check-in will be open between 15:15 and 16:00. Our phone lines are extremely busy and we kindly ask that you call back at a later time if your query doesn’t relate to travel over the next three days. We would like to take this opportunity to thank you for your patience and understanding. Please contact our Travel Centre on 01736 334220 for further assistance. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN III WEATHER ADVISORY Thursday May 20th and Friday May 21st

Due to the predicted poor weather conditions, the Scillonian III’s Master has issued a weather advisory for Thursday May 20th and Friday May 21^st. The sailing on Thursday May 20^th has been brought forward. The new departure time from Penzance is 08:00. Check-in will be open between 06:45 and 07:30. The departure from St Mary’s to Penzance remains unchanged at 16:30. Check-in will be open between 15:15 and 16:00. Passengers do not need a new ticket and do not need to contact us unless the new sailing time is inconvenient. Thursday’s sailing will be uncomfortable and take longer than normal, therefore passengers wishing to travel on Wednesday instead can transfer free of charge. Passengers travelling on Friday May 21^st are advised the sailing is likely to be very uncomfortable due to high winds and the predicted sea conditions. Please be advised that both sailings (Thursday May 20^th and Friday May 21^st) are no longer suitable for day trips as the crossing is expected to take longer than normal. A member of our Travel Centre team will contact day trip passengers to offer a transfer or full refund. Our phone lines are extremely busy and we kindly ask that you call back at a later time if your query doesn’t relate to travel over the next three days. We would like to take this opportunity to thank you for your patience and understanding. Please contact our Travel Centre on 01736 334220 for further assistance.

SKYBUS WEATHER ADVISORY FOR THURSDAY 20TH MAY 2021

The weather forecast for Thursday the 20th of May 2021 is indicating the likelihood of gale force winds at Land’s End and St Mary’s Airports all day, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

CUSTOMER INFORMATION: SCILLONIAN III – DOUBLE SAILING SATURDAY 29TH MAY 2021

MORNING SAILINGS: Passengers Departing Penzance at 05:45am: Check-in will be open between 04:15am & 05:15am. Luggage drop off from 03:45am. For passengers booked into our Park & Ride site, the site will be open between 04:00am & 05:15am. We ask that the driver drops off passengers and luggage at the quay first before travelling to the Park & Ride site. Passengers Departing St Mary’s at 09:30am: Check-in will be open between 07:30am & 09:00am. Luggage drop off will be available during check-in opening times. Any passengers having their luggage delivered to the quay by one of the local couriers, please check collection times with the courier when booking your collection slot. AFTERNOON SAILINGS: Passengers Departing Penzance at 13:00pm: Check-in will be open between 10:00am & 11:45am. Luggage drop off between 09:00am & 11:45am. For passengers booked into our Park & Ride site, the site will be open between 09:45am & 11:00am. We ask that the driver drops off any passengers and luggage at the quay first before travelling to the Park & Ride site. Passengers Departing St Mary’s at 16:45pm: Check-in will be open between 14:45pm & 16:15pm. Luggage drop off will be available once the morning Scillonian sailing has departed at approximately 09:30am onwards. Any passengers having their luggage delivered to the quay by one of the local couriers please check collection times with the courier when booking your collection slot. To assist our staff we ask that all passengers booked to travel on these sailings follow the above timings and follow all social distancing rules where possible. If you have any queries relating to our sailings on this date, please visit our website where you will find all of our passenger information under the ‘plan your trip’ section. If you are unable to find the information you need on our website, please contact our Travel Centre on 01736 334220 where we will support you with further help and advice. Please be aware our phone lines are currently extremely busy.

Gry Maritha Update- change to schedul for Friday 14th May

We regret to inform you that due to circumstances outside our control, the Gry Maritha will miss Friday’s sailing (14^th May) and instead will return on Monday (16^th May). This has been caused by the delay in sourcing engine parts which have had to be flown from America. The parts have now arrived into the UK and we are working with our contractors to resolve this issue as soon as possible. As a result of the delay, we will be running an additional Scillonian III sailing on Sunday 16^th which will only carry freight. We are working extremely hard to ensure that service will return to normal on Monday. We apologise for any inconvenience this may cause and thank you for your continued patience.

Customer Notification: Gry Maritha Update

The Gry Maritha is still undergoing her schedule annual maintenance program, and unfortunately there is going to be a further delay to seeing her return into service. This delay is due to a wait on receiving a vital engine part which we are yet to take delivery on in addition to the weather stalling the ships departure from the Dry Dock.

We are aiming to release the ship from the Dry Dock early next week and we estimate the Gry Maritha being back into service on the 14^th May.

Scillonian Weather Advisory Monday 10th & Tuesday 11th May 20

A weather advisory has been issued by Scillonian’s Master for Monday 10^th and Tuesday 11^th May as sailings are likely to be very uncomfortable due to predicted poor sea conditions. Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. We would like to take this opportunity to thank you for your patience and understanding. Please contact our Travel Centre on 01736 334220 for further assistance.

SCILLONIAN III – CANCELLED SAILING SATURDAY 8TH MAY 2021

Due to the predicted high winds and poor sea conditions forecast for Saturday 8^th May, Scillonian III sailing has been cancelled for the safety and comfort of our passengers. Passengers Departing Penzance to St. Mary’s. Passengers who are due to travel from Penzance on this date will automatically be transferred to Sunday 9^th May’s sailing. Departing Penzance to St. Mary’s: 09:15. (Check-in will between 08:00 & 08:45) Passengers Departing St. Mary’s to Penzance. Passengers who are due to travel from St. Mary’s on this date will automatically be transferred to Sunday 9^th May’s sailing. Departing St. Mary’s to Penzance: 13:15. (Check-in will be between 12:00 & 12:45) You do not need a new ticket to check-in and do not need to contact us unless the new sailing date or time is not convenient for you. Please note – We do require passengers to wear a face covering and remain seated for the entire journey. Due to the predicted sea state the journey is likely to be uncomfortable and take longer than normal. Any passengers not wishing to travel on Sunday may transfer to an alternative sailing free of charge or receive a full refund. Day Trip passengers are advised that due to poor sea conditions and the amended sailing times, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact passengers due to travel on a day trip ticket to offer a transfer to an alternative date or a full refund. At this time, our phone lines are extremely busy but if you require assistance relating to the change in sailing time, please do contact our travel centres on 01736 334220 and a member of staff will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice: Scillonian III change of sailing times – Tuesday 11th May to Friday 14th May 2021

Due to a change in the freight schedule, the Scillonian III scheduled sailing departing Penzance has been delayed to a later sailing time of 10am from Tuesday 11^th May to Friday 14^th May 2021. Check in times for the 10am sailings will be: 8.45am until 9.30am. Passengers due to travel on these dates will not need new tickets to travel. You do not need to contact the Travel Centre unless the sailing times are no longer convenient. Day trip passengers can transfer to an alternative date free of charge, or cancel and receive a full refund. Day trip passengers will be contacted by the Travel Centre to discuss these options. We would like to thank all our customers for their understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice – Weather Update affecting Scillonian Sailing, Friday 7th May

Due to the change and deterioration in weather, we are having to make changes to the Scillonian III sailing on Friday 7^th May. This has resulted in us having to making adjustments to booked freight. The Scillonian is now departing Penzance at 07:45 on Friday morning, we therefore ask that all booked perishable and chilled freight is to be delivered to Penzance quay between 05:00 & 06:00. The Scillonian is planning on sheltering on the Albert Pier once back in Penzance on Friday night & Saturday, this means we will not be able to accept any chilled or perishable freight for Saturdays sailing due to tidal restrictions. We will endeavour to move any booked freight that cannot be shipped on either of these sailings to the next available slot. We would like to thank all our customers for their patience and understanding during this time. We apologise for any inconvenience this may cause. For all your freight questions and for further information please contact our freight offices on: Penzance Quay on 01736 334249 or St. Mary’s Quay on 01720 424230.

SCILLONIAN III CHANGE OF SAILING TIMES – FRIDAY 7TH MAY 2021

Due to a deterioration in the forecast for Friday 7^th May, Scillonian III sailings on this date have been amended. Friday 7^th May - new departure times: Departing Penzance to St. Mary’s: 07:45am (check in will be open between 06:30 & 07:15) Departing St. Mary’s to Penzance: 12:00pm (check in will be open between 10:45 & 11:30) We would be grateful if passengers travelling on this departure do not arrive before check-in opens to help ensure social distancing. Passengers due to travel on this date have automatically been transferred to the new departure times. You do not need a new ticket to check-in and do not need to contact us unless the new sailing time is not convenient for you. Please note – We do require passengers to wear a face covering and remain seated for the entire journey. Any passengers not wishing to travel on Friday may transfer to an alternative sailing free of charge or receive a full refund. Day Trip passengers due to travel on Friday’s sailings are advised that due to poor sea conditions and the amended sailing times, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact passengers due to travel on a day trip ticket to offer a transfer to an alternative date or a full refund. The Scillonian III sailing scheduled for Saturday 8^th May is currently under review and updates will be provided should changes be required. At this time, our phone lines are extremely busy but if you require assistance relating to the change in sailing time, please do contact our travel centres on 01736 334220 and a member of staff will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SKYBUS WEATHER ADVISORY FOR SATURDAY 8TH MAY 2021

The weather forecast for Saturday, May 8^th 2021 is indicating the likelihood of very strong to gale force winds and heavy rain at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. Skybus passengers booked to travel on Saturday can transfer to a flight on a different date without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. We’d like to take this opportunity to thank passengers for their understanding. If you have any other queries please call the Travel Centre on 01736 334220.

CUSTOMER NOTICE- Change of Scillonian Sailing, Saturday 8th May 2021

Following the deterioration in the weather and the tidal conditions mixed with high winds and poor sea state, we are delaying the Scillonian sailing departing Penzance Harbour on Saturday 8^th May. New Departure Times from Penzance: Departing Penzance to St Mary’s at 11:00am (check in will be open between 09:45 & 10:30) Passengers departing from St Mary’s to Penzance: Departure times remain unchanged, with a departure time of 16:30 (check in will be open between 15:15 & 16:00) You do not need a new ticket to check-in and do not need to contact us unless the new sailing time is not convenient for you. Day Trip passengers: For those sailing on a day trip ticket, you are advised that due to poor sea conditions and the later departure from Penzance, regrettably this sailing is no longer suitable for a day trip ticket. We will contact passengers due to travel on a day trip ticket to offer a transfer to an alternative date or a full refund. Although no decision has been made to cancel the sailing, passengers who have already booked can have a full refund or transfer to another day. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. We would like to take this opportunity to thank you for your patience and understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice- Scillonian cancelled sailing, Monday 3rd May 2021

Due to gale force winds forecast for Monday 3^rd May, Scillonian III sailing has been cancelled for the safety and comfort of our passengers. Passengers Departing Penzance to St. Mary’s. Passengers who are due to travel from Penzance on this date will automatically be transferred to Tuesday 4^th May’s sailing. Departing Penzance to St. Mary’s: 10:00. (Check-in will be from 08:45 to 09:30) Passengers Departing St. Mary’s to Penzance. Passengers who are due to travel from St. Mary’s on this date will automatically be transferred to Tuesday 4^th May’s sailing. Departing St. Mary’s to Penzance: 16:30. (Check-in will be from 15:15 to 16:00) You do not need a new ticket to check-in and do not need to contact us unless the new sailing date or time is not convenient for you. We continue to monitor the forecast and Tuesday 4^th May’s sailing may be uncomfortable and take longer than normal. Any passengers not wishing to travel on Tuesday’s sailing may transfer to an alternative date free of charge or cancel their booking and receive a full refund. Please note – We do require passengers to wear a face covering and remain seated for the entire journey. Passengers travelling on a Day Trip ticket will be contacted to offer a full refund. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice- Change to chilled freight deliveries, Monday 3rd May

Due to the cancelled Scillonian sailing on Monday 3rd May, we will be unable to accept any chilled freight booked for Monday's sailing. The next opportunity to send chilled freight will be on Wednesday 5th May. This must be booked in with the freight office in Penzance. We are still planning on accepting frozen and general freight on Tuesday 4th May, which is the reason we cannot accept Mondays chilled freight on tueday.

Customer Notice: Scillonian III change of sailing times – Friday 30th April to Saturday 8th May 2021

Due to a change in the freight schedule to the islands, the Scillonian III sailing schedule departing Penzance has been delayed to a later sailing time of 10am from Friday 30^th April to Saturday 8^th May 2021. Check in times for the 10am sailings will be from 8.45am until 9.30am. Passengers due to travel on these dates will not need new tickets to travel. You do not need to contact the Travel Centre unless the sailing times are no longer convenient. Day trip passengers can transfer to an alternative date free of charge, or cancel and receive a full refund. Day trip passengers will be contacted by the Travel Centre to discuss these options. We would like to thank all our customers for their understanding. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice: Additional freight runs on Scillonian III

As you are aware, the Gry Maritha is currently in Dry Dock undergoing her routine maintenance program. At this time work on the Gry Maritha will take longer than originally communicated due to an unexpected tail shaft repair and will be unable to meet the suitable high tide cut-off for undocking on the 1^st May. We will plan to undock the Gry on the next suitable high tidal range which commences on the 10^th May. We will provide further customer notices nearer the time. Whilst the Gry Marthia is currently out of service the Scillonian III has been carrying all freight to the islands and will now run two additional trip next week for frozen goods. These additional sailings will take place on Tuesday 27^th April, and Thursday 29^th April. Please use these sailings for any frozen orders you would like to place. Penzance freight office will need this booked in the day before, just like any other freight. We are still running the Scillonian as planned on Monday, Wednesday, Friday and Saturday – These days should still be used for you chilled and perishable orders. We would like to thank all our customers for their patience and understanding during this time. We apologise for any inconvenience this may cause. For all your freight questions and for further information please contact our freight offices on: Penzance Quay on 01736 334249 or St. Mary’s Quay on 01720 424230.

SCILLONIAN III CHANGE OF SAILING TIMES – FRIDAY 23RD APRIL AND SATURDAY 24TH APRIL 2021

Due to conditions of near gale winds and strong swells, Friday 23rd and Saturday 24^th of April, Scillonian III sailing times have changed. Friday 23^rd April - new departure times: Departing Penzance to St. Mary’s: 10:30am (check in will be open between 0915 & 1000) Departing St. Mary’s to Penzance: 16.00 (check in will be open between 1445 & 1530) We would be grateful if passengers travelling on this departure do not arrive before check-in opens to help ensure social distancing) We have automatically transferred your travel to the new departure time. Saturday 24^th April - new departure times: Departing Penzance to St. Mary’s at 11.30am (check in will be open between 1015 & 1100) Departing St. Mary’s to Penzance: 16.00 (check in will be open between 1445 & 1530) We would be grateful if passengers travelling on this departure do not arrive before check-in opens to help ensure social distancing) We have automatically transferred your travel to the new departure time. You do not need a new ticket to check-in and do not need to contact us unless the new sailing time is not convenient for you. Please note – Due to the sea state, during boarding there may be some overtopping and the sailings are likely to be uncomfortable and take longer than normal. We do require passengers to wear a face covering and remain seated for the entire journey. Any passengers not wishing to travel on Friday or Saturday may transfer to an alternative sailing free of charge or receive a full refund. Day Trip passengers due to travel on Friday or Saturday’s sailings are advised that due to poor sea conditions and the later departure from Penzance, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact passengers due to travel on a day trip ticket to offer transfer to an alternative date or a full refund. At this time, our phone lines are extremely busy but if you require assistance relating to the change in sailing time, please do contact our travel centres on 01736 334220 and a member of staff will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice: Lyonesse Lady Wednesday 21st April 2021

The Lyonesse Lady was welcomed back to the islands on Monday following her routine maintenance programme in Penzance. Work included fitting a refurbished deck crane and hydraulic pump, a new search light, annual engine service and anti-fouling. She is currently being painted and we anticipate her return to service early next week. We would like to thank all our customers for their patience and understanding during this time. For all your freight questions and for further information please contact our freight offices on: Penzance Freight Office: 01736 334249 St. Mary’s Freight Office: 01736 334252

Customer Notice- Gry Maritha Scheduled Maintenance

Today, Wednesday 14th April 2021, the Gry Maritha will complete her schedule sailing to St. Mary’s and on her return into Penzance tomorrow, Thursday 15th April, she will enter the dry dock where she will undergo her annual routine maintenance program. We are aiming for the Gry Maritha to be back into service in 3 weeks’ time, once the annaul maintenance program has been undertaken. We appreciate your support and understanding during this time.

Customer Notice Land’s End Airport car park system changes

We are changing our car park system at Land's End Airport and moving to the JustPark system. We are currently transitioning across to this system and are no longer able to take payments on our website or by phone with our Travel Centre, if you are due to travel in the next 24 hours you will need to pay on exit. Please be assured that there will be enough parking space on arrival at the airport. For passengers due to travel at a later date, please try again in 24 hours. Thank you for your understanding.

Customer Notice – Gry Maritha Operational Announcement

Due to the recent announcement about the delay in Dry Docking the Gry Maritha, we are now accepting large frozen and chilled goods to be shipped on the Gry on Wednesday 14^th April. Please take this opportunity to order and book additional frozen goods, as after Wednesday 14^th April, there will be limited chilled and no frozen capacity on the Scillonian III whilst the Gry is undergoing her annual maintenance program. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334249 or St. Mary’s Quay on 01720 424230.

Customer Notice: Delay to Gry Maritha Scheduled Maintenance

Unfortunately, our engineers have identified a mechanical issue with the Scillonian III crane. Our engineers and contractors are working hard to rectify the problem. We are anticipating that the crane will be back in operation in the next few days but as a precaution, we have decided to delay the dry docking of the Gry Maritha for her scheduled maintenance programme until later next week. There is no change to the Lyonesse Lady’s schedule.

The Scillonian III will continue to operate carrying passengers as scheduled. The Gry will continue to carry freight until she enters the dry dock towards the end of next week.

We apologise for any inconvenience this may cause.

We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334249 or St. Mary’s Quay on 01720 424230.

SCILLONIAN III WEATHER ADVISORY FOR MONDAY 5TH APRIL 2021

A weather advisory has been issued by Scillonian’s Master for Monday 5th April as sailings are likely to be very uncomfortable due to the predicted sea conditions.

Day trip passengers are advised that these crossings are not suitable for a day trip as the journey may also take longer than normal.

Although no decision has yet been made regarding possible cancellation of the sailing, passengers who have already booked can have a full refund or transfer to another day.

Please contact our Travel Centre on 01736 334220 for further assistance.

Skybus Weather advisory for Wednesday the 31st of March 2021

The weather forecast for Wednesday the 31^st of March 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights.

At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows.

Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.

If you have any other queries please call the Travel Centre on 01736 334220.

Skybus’ Weather Advisory – Tuesday 16th March 2021

The weather forecast for Tuesday 16^th March 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s Airports. This may cause disruption to Skybus' flights. At this time, no flights have been cancelled. For Skybus' passengers booked to travel on Tuesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are invited to contact Skybus' Operations on 01736 785233 to discuss the options we can offer you. If you have any other queries please call the Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha Operational Update- Friday 12th March scheduled sailing postponed

Due to the poor weather conditions, Friday 12^th March scheduled sailing from Penzance has been postponed.

We will continue to load freight as normal on Friday but will now wait for a weather improvement, which is forecasted for Sunday 14^th March.

The Gry Maritha will aim to arrive into St. Mary’s at approximately 10am on Sunday morning. We aim to disembark all goods, reload and head back to Penzance as soon as possible.

All freight booked for the 12^thMarch will be accepted and loaded as normal.

Freight being unloaded on St. Mary’s will be distributed or stored as required. Please contact your on-island haulier to make these arrangements.

Should you have any questions, please contact us at Penzance Quay on 01736 334236 or St. Mary’s Quay on 01720 424230

Customer Notice – Gry Maritha Cancelled Sailing – Wednesday 10th March 2021.

Due to the deterioration in weather, Wednesday Gry Maritha’s scheduled sailing has been cancelled. Looking at the weather forecast it is predicted that there will be some disruption to Friday 12^th and Saturday 13^th sailings. We will provide further updates. We are working closely with our customers to try and get as much freight moved as possible, and have already informed the flower growers and the COOP. Should you have any questions, please contact us at Penzance Quay on 01736 334236 or St. Mary’s Quay on 01720 424230

Skybus weather advisory for Wednesday 10th March 2021

The weather forecast for Wednesday 10^th March 2021 is indicating the likelihood of very strong to gale force crosswinds, heavy rain and reduced visibility at Land’s End and St Mary’s Airports. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. **We are also monitoring the forecast for Thursday 11th March 2021 due to strong winds** Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Customer Notice- Change to Scillonian III operating schedule for 2021

Following the recent government announcement regarding lockdown restrictions and COVID road map, we have had to make changes to the Scillonian III published schedule for the months of March and April 2021 due to the reduced number of passengers we are able to carry during this time. Scillonian will commence sailings on 5^th April 2021. During April the ship will operate on Mondays, Wednesdays, Fridays and Saturdays. As the Gry Maritha will be coming out of service for maintenance during April we have slightly revised our sailing times so that Scillonian will be able to carry both Freight and passengers during this period. Please see the revised timetable here. All passengers affected by sailing cancellations will receive contact from our customer services team, providing options of a free transfer to an alternative date, to provide a refund or to pay the difference to travel by Skybus. Our phones are extremely busy during this time but please be assured that we are working as quickly as possible to accommodate everyone’s needs. For future updates please keep an eye on our website.

Customer Notice: Schedule maintenance programme for Gry Maritha and Lyonesse Lady 2021

The Gry Maritha and the Lyonesse Lady will be coming out of service on 11^th April for their routine maintenance program. We wanted to give you as much notice as possible, so that you can prepare for the period that both vessels will be out of scheduled service. We are planning on the Lyonesse Lady returning to service on Monday 26^th April, and the Gry a week later, Monday 3^rd May. We do not anticipate any major problems as both vessels have undergone regular routine maintenance throughout the season. During this time the Scillonian III will be carrying all freight to and from the Islands and the Swift Lady will be providing the service to the Off-Islands. Please keep this in mind when placing orders during this period as we will have some restrictions on freight. The Swift Lady will only carry small items and minimum quantities during this time. Please note that bulk orders and large items cannot be carried. No single item can be in excess of 25kg. We would like to advise all customers to stock up on non-perishable items, including frozen food & hazardous items (DG’s), as we will be prioritising time critical/perishable freight during this time. Please could you make sure ALL freight is booked in with our freight office in Penzance at least 24 hours prior to delivery. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St Mary’s Quay on 01720 424230.

Customer Notice- Gry Maritha 22 February 2021

The Gry Maritha will be leaving Penzance as per published schedule arriving into Scilly at approx. 17:00hrs On arrival the team will unload and will return to Penzance immediately, this is to avoid the poor weather on Tuesday. Customers with freight leaving the islands have been informed. Should you have any questions, please contact us at Penzance Quay on 01736 334236 or St. Mary’s Quay on 01720 424230

Skybus Weather Advisory – Tuesday 23rd February 2021

The weather forecast for Tuesday 23^rd February 2021 is indicating the likelihood of very strong, gusty winds at Land’s End and St Mary’s Airports. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Tuesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. **We are also monitoring the forecast for Wednesday 24^th February 2021 due to strong winds** Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Customer Notice – Gry Maritha Delayed Sailing – Friday 19th February 2021

Due to continued poor weather, we have been forced to delay Gry Maritha’s scheduled sailing from Penzance on Friday 19^th February. Booked freight will be accepted and loaded as planned on Friday 19^th, but the ship will not depart until the evening of Saturday 20^th February, to avoid the strong winds and large seas forecast for the next couple of days. We plan to unload all freight on Scilly at 08:00am on Sunday (21^st February) morning, and will return to Penzance once operations are complete. We apologise for any inconvenience. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St. Mary’s Quay on 01720 424230 or your on-island haulier for delivery options.

Skybus’ Weather Advisory – Saturday 20th February 2021

The weather forecast for Saturday the 20^th of February 2021 is indicating the likelihood of a strong to gale force wind, heavy rain and reduced visibility at Land’s End and St Mary’s Airports. This may cause disruption to Skybus' flights. At this time, no flights have been cancelled. For Skybus' passengers booked to travel on Saturday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus' Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather Advisory, Friday 19th February 2021

The weather forecast for Friday 19^th February 2021 is indicating the likelihood of very strong, gusty winds, heavy rain and reduced visibility at Land’s End and St Mary’s Airports. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Friday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. **We are also monitoring the forecast for Saturday 20^th February 2021 due to strong winds** Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Customer Notice –Gry Maritha Delayed Departure, Wednesday 17th February 2021

Due to the poor weather forecast, the Gry Maritha departure from Penzance on the 17^th February has been delayed. We are aiming to depart Penzance at approximately 07:00 on Thursday morning, arriving into St. Mary’s at around 13:00hrs for an immediate unload. The Gry will return to Penzance once all freight has been unloaded and completed. All returning freight will be available from 07:30am Friday (19^th) morning. The weekends weather forecast is looking challenging, so please keep an eye out for further announcements and expect some disruption to the schedule.

Gry Maritha Update: Cancelled Sailing, Friday 12th February 2021

Due to the poor weather, the scheduled sailing from Penzance on the 12^th February has now been cancelled. The crew have been monitoring the weather and the forecast has taken a turn for the worse. Any window of opportunity for a safe trip has now closed. The next scheduled sailing will be on Monday 15^th February. Customers with non-perishable & general freight already booked from Penzance, please deliver to the quay as planned. Any chilled, frozen or perishable freight will need to be re-booked for Monday, please contact Penzance freight office to make arrangements. Sorry for the inconvenience caused

Skybus weather advisory for Thursday 11th February 2021

The weather forecast for Thursday 11^th February 2021 is indicating the likelihood of very strong, gusty winds and icing conditions at Land’s End and St Mary’s Airports. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Customer Notice – Gry Maritha, Wednesday 10th February

The Gry Maritha is aiming to depart Penzance Harbour at the scheduled time of 14:30 on Wednesday 10^th February. We aim to arrive into St. Mary’s at approx. 19:15 and all freight will be discharged with the aim of returning immediately back to Penzance once backload is complete. This is to avoid the strong winds forecasted for the following day. Customers with freight outbound from Scilly will be contacted. Freight being loaded in Penzance on Wednesday 10^th will not be affected. The weather for the remainder of the week continues to be questionable, so please keep an eye out for further updates.

Customer Notice- Change to Gry Maritha Scheduled Sailing, Monday 8th February

The Gry Maritha will depart Penzance as scheduled on Monday 8^th February at 12:45 and we aim to arrive into St. Mary’s at approximately 17:00hrs. Freight will be discharged and backloaded, arriving back into Penzance harbour in the early hours of Tuesday morning. The change in schedule is to avoid tomorrows predicted strong winds. The weather for the rest of the week is looking likely to cause more disruption, please keep an eye out for notices of any schedule changes. If you have any enquiries please call the Penzance Freight Office on 01736 334249.

Customer Notice – Gry Maritha Cancelled sailing – Monday 1st February

Due to the predicted forecast of 7m+ swells on Monday 1^st February, Gry Maritha’s sailing has been cancelled as the sea conditions are outside of the Gry’s operating parameters. We will be accepting and loading non-perishable goods Monday and Tuesday as agreed at the time of booking. Regrettably, chilled and perishable goods cannot be accepted until Wednesday. We are sorry for the inconvenience this may cause and for all enquiries please call on our freight offices on: Penzance Quay – 01736 334236 St. Mary’s – 01720 424230

Skybus’ Weather Advisory – Saturday 30th January 2021

The weather forecast for Saturday the 30^th of January 2021 is indicating the likelihood of low cloud, reduced visibility and heavy rain at Land’s End and St Mary’s Airports. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Saturday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Customer Notice – Gry Maritha Weather Advisory – Friday 29th January 2021

Due to the predicted weather forecast, the scheduled Gry Maritha sailing on Saturday 30^th January 2021, from St. Mary's will be brought forward to Friday evening (29th). The Gry will depart Penzance as scheduled at approximately 15:00hrs on Friday 29^th January and will unload on arrival into St. Mary’s. We plan to depart as soon as the backload is completed and return to Penzance on Saturday morning at approximately 03:45am. St Mary’s freight office will contact all customers who will be affected by these changes. The weather for Monday 1st February is looking beyond operational limits and will possibly result in a cancellation. We will continue to monitor the conditions and will provide an update should any changes be made to the schedule due to weather conditions.

Skybus- Weather advisory for Thursday 28th January

The weather forecast for Thursday the 28^th of January 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s Airports. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

SKYBUS’ WEATHER ADVISORY – TUESDAY 26th & WEDNESDAY 27th JANUARY 2021

The weather forecast for Tuesday the 26^th and Wednesday the 27^th of January 2021 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s Airports. This may cause disruption to Skybus' flights. At this time, no flights have been cancelled. For Skybus' passengers booked to travel on Tuesday and Wednesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus' Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus weather advisory for Wednesday 20th January

The weather forecast for Wednesday the 20^th of January 2021 is indicating the likelihood of a strong and gusty wind, with low cloud and reduced visibility at Land’s End and St Mary’s, particularly during the morning. This may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Skybus Travel Update – Weather advisory for Tuesday the 19th of January 2021

The weather forecast for Tuesday the 19th of January 2021 is indicating the likelihood of a very strong and gusty wind along with low cloud and reduced visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Tuesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Gry Maritha – Early Departure from Penzance Quay, Monday 18th January 2021

Due to the predicted weather forecast for next week, the Gry Maritha will be departing Penzance Quay at an earlier time of 09:30 on Monday 18^th January We aim to discharge freight on arrival to St. Mary’s, approx. 15:00hrs, and return to Penzance before 17:30 on Monday afternoon to avoid the bad weather. We will bring forward loading times on Penance quay to 6am on Monday morning. All chilled, frozen & perishable freight should be delivered between 06:00 & 08:30. For all non-perishable freight booked on Mondays sailing, please stick to your original booking time, we will store this in the Ranks building until it can be loaded on Wednesday.

Tuesday 5th January – National Lockdown

Following last night’s government announcement that the UK is to go into full lockdown, we want to reassure you of the COVID-secure measures that we continue to implement. Our COVID-secure measures continue to be implemented in line with Government best practice to ensure protection of all our customers and employees. We request that you continue to work with us during this time and ask that you familiarise yourself with the following. Gry Maritha- Delivering freight to and from the Isles of Scilly. The Gry Maritha will operate as per our published schedule. All freight must be booked in with the freight office, to book please call 01736 334249. Once you have booked your freight you will be allocated a delivery slot and an electronic shipping note will be emailed to you. This must be returned by email as the public are not permitted to enter the freight office during lockdown, this is primarily to protect you, our customers, our staff and the lifeline link to the islands, ensuring that we continue to deliver for Scilly. Travelling to and from the Islands During the current national lockdown, all passengers travelling to and from the Isles of Scilly will be asked to confirm that their reason for travel is in compliance with current Government restrictions. We will make passengers aware that the police may carry out compliance checks at both Land’s End Airport and St Mary’s Airport. The government has issued the following instructions regarding travel: You must not leave your home unless you have a reasonable excuse (for example, for work or education purposes). If you need to travel you should stay local – meaning avoiding travelling outside of your village, town or the part of a city where you live – and look to reduce the number of journeys you make overall. The list of reasons you can leave your home and area include, but are not limited to: • Work, where you cannot reasonably work from home. • Accessing education and for caring responsibilities. • Visiting those in your support bubble – or your childcare bubble for childcare. • Visiting hospital, GP and other medical appointments or visits where you have had an accident or are concerned about your health. • Buying goods or services that you need, but this should be within your local area wherever possible. • Outdoor exercise. This should be done locally wherever possible, but you can travel a short distance within your area to do so if necessary (for example, to access an open space). • Attending the care and exercise of an animal, or veterinary services. Those passengers who are able to travel in accordance with the UK Government guidance can book online. For updates, information and our COVID Promise please visit the following link: https://www.islesofscilly-travel.co.uk/our-promise/

Gry Maritha – Cancelled Sailing, Monday 28th December

Unfortunately today’s (Monday 28^th December) Gry Maritha sailing has now been cancelled due to the dramatic turn in the weather. This means that the proposed later sailing on Tuesday is not possible. The next sailing will be as scheduled on Wednesday 30th December from Penzance but will be departing Scilly on Wednesday evening, returning to Penzance during the early hours of Thursday morning. Freight is already loaded and will be kept onboard and this will be added to Wednesday sailing. We are sorry for any inconvenience caused, for any freight queries please call: St Mary's Quay : 01720 424230 / 07760 636460 or Penzance Freight Office : 01736 334249 / 334236.

Gry Maritha Customer notice, 27th December 2020- Weather Disruption

Unfortunately due to the predicted weather, the Gry Maritha is having to delay the next scheduled sailing. We are planning on leaving Penzance approximately at 03:00 on Tuesday (29th) morning and arriving to Scilly around 09:00. We will discharge all freight on arrival , backload and return to Penzance (arriving approximately 16:00 Tuesday afternoon). Freight will be loaded as planned on Monday 28th and our crews will be keeping a close eye on the weather. We will update you of any further changes if they are required. Sorry for any inconvenience caused, for any freight queries please call: St Mary's Quay : 01720 424230 / 07760 636460 or Penzance Freight Office : 01736 334249 / 334236.

GRY MARITHA UPDATE – TUESDAY 22nd DECEMBER 2020 – CHANGE TO SAILING SCHEDULE

Due to the current weather forecast on Wednesday 23^rd December, Gry Maritha will be departing Penzance at the earlier time of 23:45 today (Tuesday 22^nd December 2020) and will discharge freight on arrival. We will aim to depart St Mary’s at 07:30 on Wednesday morning and arrive back in Penzance at 12:00. We will be contacting suppliers to discuss earlier deliveries due to the revised sailing times. We are sorry for any inconvenience. For any freight enquiries please call our Freight Team: St Mary's Quay - 01720 424230. Penzance Freight Office - 01736 334249 / 334236.

SKYBUS’ WEATHER ADVISORY – WEDNESDAY 23rd DECEMBER 2020

The weather forecast for Wednesday 23rd December 2020 is indicating the likelihood of heavy rain and reduced visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus' flights. At this time, no flights have been cancelled. For Skybus' passengers booked to travel on Wednesday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus' Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus’ Weather Advisory – Monday 21st & Tuesday 22nd December 2020

The weather forecast for the rest of today, Monday the 21^st and Tuesday the 22^nd of December is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus' flights. At this time, no flights have been cancelled. For Skybus' passengers booked to travel on Monday or Tuesday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus' Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220 Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha update: Friday 18th December 2020

Due to the current weather forecast, the Gry Maritha will be departing Penzance at a later time of 20:00 (Friday 18^th December 2020) and upon arrival to Scilly we will go to anchor for the night. St Mary's harbour will be closed in the morning due to the large seas. Once we have gained permission to enter the harbour, the Gry will come alongside, unload and backload freight. We are estimating this will be around 10 am on Saturday morning. We plan to depart Scilly as a soon as the freight operations are complete and aim to be back in Penzance before 21:00 Saturday evening. Sorry for any inconvenience cased, for any freight queries please call: St Mary's Quay : 01720 424230 or Penzance Freight Office : 01736 334249 / 334236.

Skybus Travel Update- Weather advisory for Friday the 18thth of December 2020

The weather forecast for Friday 18^th December 2020 is indicating the likelihood of a strong, gusty wind, with heavy rain and reduced visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Friday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Gry Maritha- Change to schedule

Due to the current weather forecast and predicted sea state, the Gry Maritha will now set sail from Penzance in the early hours of Tuesday 14^th December. The estimated time of arrive to Scilly is 08:30/09:00, where we will discharge all freight on arrival, reload and head straight back to Penzance. Due to the unknown time needed to discharge freight, we are unsure if we will leave Scilly before or after the low water. Therefore estimated time of arrival into Penzance will be 17:00 on Tuesday 15^th December. The weather for the rest of the week is looking very unsettled, but we will continue to monitor it closely and keep you informed of any further schedule changes. Sorry for any inconvenience cause, if you have any freight queries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236.

Skybus weather advisory for Wednesday 9th December 2020

The weather forecast for the afternoon of Wednesday the 9th of December 2020 is indicating the likelihood of a strong and gusty wind, with heavy rain and reduced visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday afternoon, you may transfer to a morning flight on Wednesday or to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Gry Maritha Schedule Update: Friday 4th December 2020

Due to the deterioration in the weather conditions, today's (Friday 4th December), Gry Maritha sailing has been postponed. We are aiming to depart from Penzance at 18:00 on Saturday 5th December 2020 and discharge freight on St. Mary's on Sunday. We are sorry for any inconvenience this may cause. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha Update for Friday 4th and Saturday 5th potential disruption

Following our previous communication regarding the potential weather disruption to Gry Maritha's sailing schedule; the weather forecast has now been updated and we are hopeful that Gry Maritha will be able to sail as per the schedule without any disruption. We will continue to monitor the forecast and provide an update if there are any further changes. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

CUSTOMER FREIGHT NOTICE – GRY MARITHA POTENTIAL DISRUPTION ON FRIDAY 4TH AND SATURDAY 5TH DECEMBER 2020

Based on the current weather forecasts, there is potential for weather disruption on Gry Maritha’s scheduled sailings on Friday 4^th and Saturday 5^th December. We would like to advise you to bring forward any perishable freight booked for Fridays’ sailing and deliver your freight items to Penzance quay on Wednesday 2^nd – Please phone Penzance freight office to arrange this. We are still aiming to sail on Friday as per the schedule and will provide further updates if weather conditions prevent sailing. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha update- Cancelled sailing – Wednesday 18th November 2020

Due to the current weather conditions, today’s (Wednesday 18th November 2020) Gry Maritha sailing has been cancelled. Unfortunately, alternative options for a delayed sailing have not been possible. The next planned sailing will be as scheduled, exiting Penzance on Friday 20th November at 18:50. We are sorry for any convenience caused. If you have any questions, please contact St. Mary's Freight office on 01736 334252 or Penzance Freight office on 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter, travel updates page and website.

Lyonesse Lady service update – Friday 13th November 2020

Lyonesse Lady will return to service tomorrow (Saturday 14^th November). The crew have been working hard getting painting finished which couldn’t be completed whilst in Penzance Dry Dock, due to the poor weather. Some additional work has also been carried out on the engines today. The issue with the crane still remains, however, we have completed detailed risk assessments and are able to operate on a limited capacity. Unfortunately this has put some restrictions on larger freight, but the skipper and crew will endeavour to move what they can in a safe and timely manner.

We appreciate your patience during this time and are sorry for any inconvenience caused.

Should you have any questions, please contact us at: St. Mary's Freight office on 01736 334252 or Penzance Freight office on 01736 334249 / 334236.

Please keep an eye out for updates via email, our text alerts and on our Twitter, travel updates page and website.

Lyonesse Lady service update – 11th November 2020

The Lyonesse Lady returned to St. Mary's on Wednesday 10^th November, but unfortunately on passage an electrical fault developed on the crane. We are flying an engineer over at the first opportunity and are hopeful we will be able to repair the fault quickly.

Unfortunately, this means Lyonesse Lady will not be back in service on Thursday 12^th November as scheduled, we will endeavour to get her back into service as soon as possible and keep you informed of any further updates.

We appreciate your patience during this time and are sorry for any inconvenience caused.

Should you have any questions, please contact us at: St. Mary's Freight office on 01736 334252 or Penzance Freight office on 01736 334249 / 334236.

Please keep an eye out for updates via email, our text alerts and on our Twitter, travel updates page and website.

Gry Maritha Update- Late departure, Thursday 12th November 2020

The Gry Maritha was due to depart Penzance at 12:30 today (11^th November 2020). Due to the current strong winds, this sailing has been delayed until the early hours of Thursday morning. This change to schedule WILL NOT affect the St. Mary's unload time on Thursday morning. Freight will be discharged as scheduled. If you have any questions, please contact St. Mary's Freight office on 01736 334252 or Penzance Freight office on 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter, travel updates page and website.

Skybus weather advisory for Wednesday 11th of November 2020

The weather forecast for the afternoon of Wednesday the 11^th of November 2020 is indicating the likelihood of a strong and gusty wind with moderate to heavy rain and reduced visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights.

At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday afternoon, you may transfer to a morning flight on Wednesday or to a flight on a different date, without paying an amendment fee and where space allows.

Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.

If you have any other queries please call the Travel Centre on 01736 334220

Customer Notice Lyonesse Lady schedule update Friday 6th November 2020

Due to poor weather conditions, Lyonesse Lady’s return to scheduled service will be delayed to Thursday 12^th November 2020. Lyonesse Lady entered Penzance Dry Dock on Thursday 5^th November – later than the schedule of 25^th October as a result of high swells and strong winds. She is currently undergoing her scheduled maintenance and is planned to undock on Tuesday 10th November. Subject to weather conditions being favourable, the Lyonesse Lady will return to the Islands on Wednesday 11th November and will be ready to return to service on Thursday 12^th November 2020. We apologise for any inconvenience caused. We appreciate your patience during this time and should you have any questions, please contact us at: St. Mary's Freight office on 01736 334252 or Penzance Freight office on 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter, travel updates page and website.

Travel Centre phone lines 2nd November 2020

Due to the Government’s announcement of a second lockdown our phone lines are extremely busy. Our Travel Centre will be contacting passengers due to travel between 5^th November and 2^nd December. If you are not due to travel in the next 7 days we would kindly ask that you call back at another time. Please be aware that if your pre-booked travel is for essential reasons as outlined in the Government’s guidelines then you do not need to take any further action.

Customer announcement – UK GOVERNMENT ANNOUNCEMENT SECOND LOCKDOWN

Following the latest UK Government announcement, passengers who are due to travel on Skybus between 5^th November 2020 and the 2^nd December 2020 may either defer their booking to a later date on our schedule or receive a full refund. Passengers booked to travel during this period will receive an email with their options and one of our travel centre operatives will call you to discuss your booking in the next 7 days. Our call centres are currently closed on Sunday but will be open from 8.30am tomorrow morning. We will be expecting a high volume of calls. If you are currently staying in accommodation on the Isles of Scilly and need to return to Land’s End Airport before the 5^th November, then Skybus will be putting on extra flights from tomorrow. These additional flights are subject to availability. Skybus will waive amendment fees should you wish to amend your booking. This will also apply to those residents who are on the mainland and were booked to travel back after the 5^th November and wish to travel back earlier then planned.

If your travel is deemed as essential as per the UK Government guidance then you do not need to take any further action.

CANCELLED SAILING- GRY MARITHA – MONDAY 2ND NOVEMBER 2020

Due to the current and predicted weather forecast for Monday 2^nd November, Gry Maritha’s scheduled sailing has been cancelled. We will continue to keep a close watch on the weather forecast and hope to return to schedule on Wednesday 4^th November. We are sorry for the inconvenience this will cause. We are unable to accept chilled and frozen goods for Monday’s sailing, however, we are still able to accept non-perishables on Monday 2^nd November. Chilled and frozen goods will be accepted as normal on Wednesday 4^th November. For all your freight needs and enquiries please call: St. Mary's Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

CUSTOMER NOTICE- CHANGES TO SCILLONIAN III SCHEDULED SAILINGS – FRIDAY 30TH & SATURDAY 31ST OCTOBER 2020

Due to the continued weather disruption and poor sea conditions caused by ex-hurricane Epsilon, further changes have been made to the Scillonian III schedule for the safety and comfort of our passengers. Friday 30^th October 2020 Departing Penzance at 09:15 (check-in will be open between 08:00 and 08:45) Departing St.Mary’s at 13:30 (check-in will be open between 12:15 and 13:00) Please be aware that the ship will be returning to Lighthouse Pier in Penzance. CANCELLED SAILING - Saturday 31^st October 2020 The Scillonian III sailing on Saturday 31^st October has been cancelled and all passengers due to travel on this day will automatically be transferred to Friday’s (30^th) sailing. Please use your existing ticket at check-in. DAY TRIP PASSENGERS All passengers due to travel on day trips on either date will be contacted to offer a full refund as day trips will not be possible on Friday’s sailing. Please note - due to increased capacity, all sailings will be busy and due to the nature of our operations, social distancing between passengers and employees will not always be possible. We do require passengers to wear a face covering and remain seated for the entire journey. Due to the weather conditions and increased capacity there will be no catering facilities onboard. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days we kindly ask that you call back at a later time. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

CANCELLED SAILING- GRY MARITHA – WEDNESDAY 28TH OCTOBER

Due to the current and predicted weather forecast for Wednesday 28^th October, Gry Maritha’s scheduled sailing has been cancelled. We will continue to keep a close watch on the weather forecast and hope to set sail on Friday 30^th October. We are sorry for the inconvenience this will cause and we will keep you updated. We are unable to accept chilled and frozen goods for Wednesday’s sailing, however, we are still able to accept non-perishables on Wednesday 28^th October. Chilled and frozen goods will be accepted as normal on Friday 30^th October. For all your freight needs and enquiries please call: St. Mary's Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236.

SCILLONIAN III CANCELATION – WEDNESDAY 28TH OCTOBER 2020

Due to the 6M swell height caused by Ex hurricane Epslion, Wednesday’s 28^th October Scillonian III sailing has been cancelled for the safety and comfort of our passengers. Wednesday 28^th October 2020 – Travelling from Penzance to St. Mary’s. Passengers who are due to travel from Penzance on this date will automatically be transferred to Friday 30^th October’s sailing. Departing Penzance to St. Mary’s: 09:15. ( Check-in will be from 08:00 to 08:45) Wednesday 28^th October 2020 – Travelling from St. Mary’s to Penzance. Please call our Travel Centre on 01736 334220 to discuss your options, which include transferring to an alternative sailing (subject to availability) or a full refund. We will continue to review the long-range forecast and will keep you informed. Passengers travelling on a Day Trip ticket will be contacted to offer a full refund. Please note - due to increased capacity, all sailings will be busy and due to the nature of our operations, social distancing between passengers and employees will not always be possible. We do require passengers to wear a face covering and remain seated for the entire journey. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days we kindly ask that you call back at a later time. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

SCILLONIAN III CHANGE OF SAILING TIMES – MONDAY 26TH OCTOBER

Due to the predicted weather forecast of high winds and poor sea conditions, Monday 26^th October’s Scillonian III sailing times have changed in line with an improving forecast later in the day. Monday 26^th October - new departure times: Departing Penzance to St. Mary’s: 12:00 (check in will be open between 10:45 & 11:30 – it will be possible to drop off luggage from 09:30 and our Park & Ride will be open from 10:00) Departing St. Mary’s to Penzance: 16:30 (check in will be open between 15:30 & 16:15 – we would be grateful if passengers travelling on this departure do not arrive before check-in opens to help ensure social distancing) We have automatically transferred your travel to the new departure time. You do not need a new ticket to check-in and do not need to contact us unless the new sailing time is not convenient for you, our travel centre is currently closed but our lines will reopen on Monday at 08:30. Please note – Due to the sea state Monday’s sailings are likely to be very uncomfortable and take longer than normal. We do require passengers to wear a face covering and remain seated for the entire journey. Any passengers not wishing to travel on Monday may transfer to an alternative sailing free of charge or receive a full refund. Passengers Travelling on a Day Trip Ticket due to Monday’s sea conditions and the later departure from Penzance, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact passengers due to travel on a day trip ticket to offer a full refund. We expect lines to be busy when they open on Monday at 08:30, but if you require assistance relating to the change in sailing time, please do contact our travel centres on 01736 334220 and a member of staff will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian III Change of Sailing Times – Saturday 24th October

Due to conditions of high winds, Saturday 24^th October’s Scillonian III sailing times have changed in line with an improving forecast later in the day. Saturday 24^th October - new departure times: Departing Penzance to St. Mary’s: 12.00 (check in will be open between 10.15 & 11.30 – it will be possible to drop off luggage from 09.30) Departing St. Mary’s to Penzance: 16.45 (check in will be open between 15.30 & 16.15 – we would be grateful if passengers travelling on this departure do not arrive before check-in opens to help ensure social distancing) We have automatically transferred your travel to the new departure time. You do not need a new ticket to check-in and do not need to contact us unless the new sailing time is not convenient for you. Please note – Due to the sea state Saturday’s sailings are likely to be very uncomfortable and take longer than normal. We do require passengers to wear a face covering and remain seated for the entire journey. Any passengers not wishing to travel on Saturday may transfer to an alternative sailing free of charge or receive a full refund. Passengers Travelling on a Day Trip Ticket Due to Saturday’s sea conditions and the later departure from Penzance, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact passengers due to travel on a day trip ticket to offer transfer to an alternative date or a full refund.

At this time, our phone lines are extremely busy but if you require assistance relating to the change in sailing time, please do contact our travel centres on 01736 334220 and a member of staff will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time.

Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian Weather Advisory- Monday 26th October 2020

A weather advisory has been issued by the master for this date as it may be an uncomfortable journey and may also take longer than normal due to the forecasted sea conditions. Passengers may transfer to a sailing on a different date free of charge where space allows. Passengers are advised to contact our Travel Centre on 01736 334220 to discuss their options should they wish to change their date of travel only. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha Schedule update – Friday 23rd October 2020

Gry Maritha is planning to leave Penzance as scheduled at 11:00 on Friday 23rd October, she is due to arrive on St. Mary’s at approximately 16:30. Upon arrival, she will discharge all freight and return earlier than scheduled, to Penzance on Friday evening. This is to avoid the forecast bad weather and should not affect operations, all freight will be distributed as normal on Saturday morning. For all your freight needs and enquiries please call: St. Mary's Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian III Weather Advisory – Saturday 24th October 2020

The forecast sea conditions on Saturday 24^th October, indicate that Scillonian’s scheduled sailings are likely to be very uncomfortable and the ship’s Master is keeping the timetable under review dependant on a moderation in the weather. Any passengers wishing to transfer to an alternative date may do so free of charge and we have limited availability on tomorrow’s crossings. If you do wish to move your booking to an alternative date please call our Travel Centre on 01736 334220 and one of our members of staff will be glad to assist. Please note that phone lines are likely to be busy.

Skybus weather advisory Saturday 24th October 2020

The weather forecast for Saturday 24th October 2020 is indicating the likelihood of very strong, gusty South Westerly winds and heavy rain at Land’s End and St. Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Saturday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice- Lyonesse Lady Update, 20th October 2020

The Lyonesse Lady was due to come out of service on Saturday 24^th October for her annual maintenance at Penzance Dry Dock. Looking at the current weather forecast we will be bringing this forward to Friday 23^rd October. This is to ensure that we do not miss the weather window to get the vessel across from Scilly to Penzance. Customers with freight booked, who are affected by this change have been informed. However, if you think this change will affect your freight movements please call our freight office to discuss your options. We apologise for any inconvenience caused. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St. Mary’s Quay on 01720 424230.

Scillonian III – Albert Pier Arrival

MONDAY 19th OCTOBER 2020

Due to the prevailing wind direction and tides, Scillonian III will be returning to the Albert Pier in Penzance this evening. This is the pier closest to Penzance Railway station. It is currently anticipated that Scillonian will arrive at 19.15 as scheduled but please be aware disembarkation may take longer than normal. We will contact Park & Ride service providers to make them aware of the change. For any enquiries please call our Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha – Delayed Sailing, Friday 9th October 2020

The Gry Maritha will be departing Penzance at a later time of 20:00 hrs on Friday 9^th October.

We would like to reassure you that this will not affect the discharge of freight on Saturday morning, however the departure time from St. Mary’s will now be 09:30 on Saturday 10^th October.

For all your freight needs and enquiries please call: St. Mary's Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha update- Saturday 3rd October

Unfortunately, the weather hasn't improved enough to allow a safe passage and unload on St Mary's like we were hoping for. This has lead to us cancelling the postponed sailing . The next sailing will be as scheduled on Monday 5th October. We are sorry for any inconvenience this may cause, and we will do our very best in these challenging weather conditions to serve you. For all your freight needs and enquiries please call: St. Marys Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian III – Cancelled Sailing – Saturday 3rd October

Due to a deteriorating forecast that is indicating a 5m swell and Force 8 winds, Saturday 3^rd October’s Scillonian III sailings have been cancelled for the safety and comfort of our passengers. We will be phoning passengers as soon as possible to make alternative travel arrangements or to offer a full refund. To allow us to make contact with all affected passengers, to discuss their options, our phone lines are currently closed. We will reopen our lines to inbound calls as soon as possible. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha – Delayed Sailing Update, Friday 2nd October 2020

Following our last communication on Thursday 1^st October, we informed you we were hoping to sail during the early hours of Saturday morning. Our projected weather window has now closed and it is not safe for us to make this crossing. We are currently keeping a close watch on the weather and subject to the forecast, we hope to sail at the earliest, safe opportunity that we have. We are sorry for any inconvenience this may cause, and we will do our very best in these challenging weather conditions to serve you. For all your freight needs and enquiries please call: St. Marys Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

GRY MARITHA DISRUPTION – FRIDAY 2ND OCTOBER 2020

Due to the forecast weather conditions, the scheduled Gry Maritha sailing on Friday 2nd October will be delayed. We are currently keeping a close watch on the weather and subject to the forecast, our current intention is to depart from Penzance in the early hours of Saturday morning. Freight will be discharged at St Marys on arrival, at approximately 10:30 am Saturday 3rd. We are sorry for any inconvenience this may cause. For all your freight needs and enquiries please call: St. Marys Freight office on: 01736 334252 or Penzance Freight office on: 01736 334249 / 334236. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian III cancelled sailings – Friday 2nd October 2020

Due to the forecast sea conditions, Friday 2nd October Scillonian III sailings have been cancelled for the safety and comfort of our passengers. Scillonian is due to resume sailings on Saturday 3rd October and will leave Penzance at the later time of 10.30. Saturday 3rd October departure times: Departing Penzance to St. Mary’s: 10.30 (check in will be open between 09.15 & 10.00) Departing St. Mary’s to Penzance: 16:30 (check in will be open between (15.15 & 16.00) Passengers booked to travel from Penzance on Friday 2nd October: Please call our Travel Centre on 01736 334220 to discuss your options, which include transfer to an alternative sailing (subject to availability) or a full refund. Passengers booked to travel from St Mary’s on Friday 2nd October: We have automatically transferred your travel to Saturday’s sailing from St Mary’s. You do not need a new ticket to check-in and do not need to contact us unless the new sailing time is not convenient for you. Passengers Travelling on a Day Trip Ticket: Due to Saturday’s sea conditions and the later departure from Penzance, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact you to reschedule or to provide a refund. Please note – Due to the sea state Saturday’s sailings are likely to be very uncomfortable and take longer than normal. We do require passengers to wear a face covering and remain seated for the entire journey. Any passengers not wishing to travel on Saturday may transfer to an alternative sailing free of charge or receive a full refund. At this time, our phone lines are extremely busy but if you require assistance relating to the cancellation of your sailing please do contact our travel centres on 01736 334220 and a member of staff will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus weather advisory for Friday the 2nd of October 2020

The weather forecast for Friday the 2^nd of October 2020 is indicating the likelihood of very strong and gusty northerly winds, with heavy rain and reduced visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights.

Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.

If you have any other queries please call the Travel Centre on 01736 334220.

Gry Maritha change to sailing schedule – Friday 25th September 2020

Due to weather conditions, Gry Maritha will be departing Penzance at the later than scheduled time - at midnight tonight. Gry Maritha will also depart slightly earlier than scheduled tomorrow at 08.30am from St. Mary's. This will not affect freight unload times on St. Marys. For all your freight needs and enquiries please call St. Mary’s Quay on 01720 424230 or Penzance Freight office on 01736 334249/ 334236.

SCILLONIAN III PASSENGER FERRY- CANCELLED SAILINGS ON THURSDAY 24TH SEPTEMBER 2020

Due to the forecast gale and over 5-meter swell, Thursday 24^th September Scillonian III sailings have been cancelled for the safety and comfort of our passengers. Friday's sailing will now depart at a later time of 11am. Passengers who were due to travel on Thursday's sailing will automatically be transferred to Friday 25^th September, sailings. Friday 25^th September departure times: Departing Penzance to St. Mary’s: 11:00 Departing St. Mary’s to Penzance: 16:30 Check-in will close 30 minutes prior to the above departure times. Please note –We do require passengers to wear a face covering and remain seated for the entire journey. Passengers Travelling on a Day Trip Ticket Due to Friday's sea conditions and the later departure from Penzance, regrettably this sailing is not suitable for those travelling on a day trip ticket. We will contact you to reschedule or to provide a refund. At this time, our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days, we kindly ask that you call back at a later time Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus weather advisory for Wednesday the 9th of September 2020

The weather forecast for Wednesday the 9th of September 2020 is indicating the likelihood of low cloud and reduced visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday, you may transfer to an alternative flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Customer Notice: Schedule maintenance programme for Lyonesse Lady October 2020

25th OCTOBER TO 9th NOVEMBER 2020 - The Lyonesse Lady will be coming out of service on the 25^th October until 9^th November for her routine maintenance program at Penzance Dry Dock. Unlike previous times, the Gry Maritha will remain in service during this period. We wanted to give you as much notice as possible, so that you can prepare for the 14 days that we will be running a reduced service with the Swift Lady. During this time, the Swift Lady will be providing the service to the Off-Islands. Please keep this in mind when placing orders as we will only carry small items and limited quantities. Please note that bulk orders and large items cannot be carried, and no single item can be more than 25kg. We would like to advise all customers to stock up on non-perishable items prior to the 25^th October. Please could you make sure all freight continues to be booked in with our freight office in Penzance at least 24 hours prior to delivery. We are planning for the Lyonesse to return to scheduled service around the 9^th November at the latest. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St Mary’s Quay on 01720 424230.

Weather advisory for Tuesday the 25th of August 2020

The weather forecast for Tuesday the 25^th of August. 2020 is indicating the likelihood of very strong to gale force gusty winds at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Tuesday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

SCILLONIAN III PASSENGER FERRY- CANCELLED SALING ON TUESDAY 25TH AUGUST

Due to the forecast strong gale force winds and 5-meter swell, Tuesday 25^th August Scillonian III sailing has been cancelled for the safety and comfort of our passengers. Passengers who were due to travel on these sailings have automatically been transferred to an alternative sailing on Wednesday 26^th August. Scillonian III will depart Penzance at 09.15 and return at 16.30 on Wednesday. Check-in will close 30 minutes before the scheduled departure time. Affected passengers who wish to travel at another time or are unable to travel on Wednesday are advised to contact our Travel Centre on 01736 334220 to discuss their options. Please note - due to increased capacity, Wednesday’s sailings will be busy and due to the nature of our operations, social distancing between passengers and employees will not always be possible. We do require passengers to wear a face covering and remain seated for the entire journey. Due to the weather conditions and increased capacity there will be no catering facilities onboard. At this time our phone lines are extremely busy -if your telephone enquiry does not relate to travel over the next 3 days we kindly ask that you call back at a later time Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Gry Maritha- Update, Friday 21st August 2020

Following our last customer notice on Wednesday 19th August, we would like to inform you that the Gry Maritha is still scheduled to leave Penzance at 18:00hrs tonight. (Friday 21^st August) This is a very tentative plan and is very much weather dependant. We will keep you updated throughout the day. Currently, the Gry is scheduled to arrive in Scilly at approximately 23:00 tonight and will start to discharge freight at 05:00 Saturday morning. (Saturday 22^nd August) For all your freight needs and enquiries please call St. Mary’s Quay on 01720 424230 or Penzance Freight office on 01736 334249/ 334236 Updates will follow.

GRY MARITHA- CANCELLED SAILING, WEDNESDAY 19TH AUGUST 2020

Due to the forecast Storm force 10 winds and the 6-meter swell, todays Gry Maritha sailing has been cancelled. We are currently keeping a close watch on the weather and subject to the forecast, our current intention is to depart on Friday night (21^st August) with a discharge of freight on Saturday morning ( 22^nd August) For all your freight needs and enquiries please call St. Mary’s Quay on 01720 424230 or Penzance Freight office on 01736 334249/ 334236 Updates will follow.

SCILLONIAN III PASSENGER FERRY- CANCELLED SAILINGS ON THURSDAY 20th AND FRIDAY 21st AUGUST

Due to the forecast Storm force 10 winds and the 6-meter swell, Thursday 20th and Friday 21st Scillonian III sailings have been cancelled for the safety and comfort of our passengers. Passengers who were due to travel on these sailings can either transfer to this afternoon’s sailing, Wednesday 19^th August, and seats will be allocated on a first come first served basis due to limited capacity. The Scillonian III Passenger Ferry will depart at an earlier time today and will aim to leave St. Mary’s at 16.00 due to the deteriorating weather conditions; we ask all passengers due to travel today to check-in as early as possible. To assist this, we will be opening check-in from 14:30. Please be aware that the ship will be returning to the Albert Pier in Penzance Alternatively, passengers can transfer to either Saturday or Sunday sailings and a member of our customer services team will be in touch to discuss your options. Please note - due to increased capacity, all sailings will be busy and due to the nature of our operations, social distancing between passengers and employees will not always be possible. We do require passengers to wear a face covering and remain seated for the entire journey. Due to the weather conditions and increased capacity there will be no catering facilities onboard. At this time our phone lines are extremely busy but please do contact our travel centres on 01736 334220 and a member will support you with further help and advice. If your telephone enquiry does not relate to travel over the next 3 days we kindly ask that you call back at a later time Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian III Weather Advisory – Thursday 20th, Friday 21st & Saturday 22nd August.

The Master of Scillonian III Passenger Ferry has issued a weather advisory for Thursday 20th, Friday 21st and Saturday 22nd August 2020 as the predicted sea conditions are likely to be uncomfortable and sailings may take longer than scheduled. We would advise day-trippers not to travel on these dates. Passengers wishing to transfer to an alternative date, without the need to pay an amendment fee, are advised to call our Travel Centre on 01736 334220.

Weather Advisory – Wednesday 19th August 2020

The weather forecast for Wednesday 19th August 2020 is indicating the likelihood of heavy rain, poor visibility and strong gusty winds at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Change to Scillonian III Sailing Schedule – Saturday 15th August

Following a review of the planned double sailing on the 15th August, the Company has made a decision to consolidate this into a single sailing. This is to allow us to carry out our high levels of cleaning and sanitisation before each sailing and to facilitate the social distancing guidance at Penzance and St Mary’s Quays. Scillonian III will now depart Penzance at 09.15 and will return from St Mary’s at 15.30. We apologise for any inconvenience caused by this change to our sailing schedule. For any enquiries please call our Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus Weather Advisory – Thursday 23rd July 2020

The weather forecast for Thursday the 23rd of July 2020 is indicating the likelihood of mist, fog and low cloud with poor visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. For any enquiries please call our Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Change to Scillonian III Sailing Schedule – Saturday 1st August 2020

Change to Scillonian Sailing Schedule

SATURDAY 1st AUGUST 2020

Following a review of the planned double sailing on the 1^st August, the Company has made a decision to consolidate this into a single sailing. This is to allow us to carry out our high levels of cleaning and sanitisation before each sailing and to facilitate the social distancing guidance at Penzance and St Mary’s Quays. Scillonian III will now depart Penzance at 09.15 and will return from St Mary’s at 15.30. We apologise for any inconvenience caused by this change to our sailing schedule. For any enquiries please call our Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus weather advisory – Thursday 9th July 2020

The weather forecast for Thursday the 9^th of July 2020 is indicating the likelihood of mist or fog with poor visibility at Land’s End and St Mary’s Airports, which may cause disruption to Skybus flights.

At this time, no flights have been cancelled. For Skybus passengers booked to travel on Thursday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.

If you have any other queries please call the Travel Centre on 01736 334220

Skybus Weather advisory for Wednesday 8th July 2020

The weather forecast for Wednesday the 8^th of July 2020 is indicating the likelihood of mist, fog or low cloud with poor visibility at Land’s End and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Wednesday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather Advisory – Saturday 4th July 2020

Fog, low cloud and poor visibility are forecast for the whole of Saturday the 4th of July 2020, at Land’s End and St Mary’s Airports. Passengers booked to travel on Saturday who have not already been contacted by Skybus, should call Skybus Operations on 01736 785233 to discuss their options to transfer to a flight on a different date, without paying an amendment fee and where space allows. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Scillonian Weather Advisory

Saturday 4th and Sunday 5th July 2020 A weather advisory has been issued by the master for this date as it may be an uncomfortable journey and may also take longer than normal due to the forecasted sea conditions. Passengers may transfer to a sailing on a different date free of charge where space allows. Passengers are advised to contact our Travel Centre on 01736 334220 to discuss their options should they wish to change their date of travel only. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Freight Notice* Road works in Penzance week commencing Monday 8th June 2020

Cornwall Council are resurfacing the road surfaces in Albert Street and Market Jew Street in Penzance, between Monday 8th and Friday 12th June 2020 for essential road maintenance.

Please be aware that there will be traffic disruption during this time. We will endeavour to minimise disruption, and be accepting good as normal, but please expect some delays. If you have any booking enquiries, please call the Penzance Freight Office on 01736 334249.

Change to Gry Maritha Schedule Friday 22nd May 2020

Due to the current predicted sea conditions, the Gry Maritha will now be departing Penzance on Saturday 23rd May at 0400, arriving into St Mary’s Harbour at approximately 0915.

For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236

Customer Notice 11th May 2020 Freight Deliveries on Penzance Quay

After new government guidelines issued this week, more suppliers are opening each day. Please continue to follow the procedure below when ordering freight for Penzance quay.

All freight must be booked in with Penzance freight office prior to delivery.
Once freight is booked and confirmed, we request that suppliers fax / email shipping notes to the freight office, this will minimise the amount of contact our staff have with delivery drivers.
Once confirmed, deliveries will be given a specific date and time slot. If these delivery slots are not adhered to, we may refuse delivery. Please phone the freight office if you have any queries.

We thank you for your cooperation during this difficult time and for your assistance in providing a lifeline link to the islands. These measures are being kept in place to help with social distancing and to continue to help protect our front-line staff. Please keep these conditions in mind when placing all orders. freightadmin@islesofscilly-travel.co.uk Phone: 01736 334249 Fax: 01736 332917

Freight Deliveries during the COVID-19 Pandemic – Penzance Quay

WEDNESDAY 1st APRIL 2020 During this time we are asking all our freight customers to order and ship essential items only. These measures have been put in place to protect our employees by minimising the amount of contact they have with delivery drivers and allows us to maintain the essential life-line link. With this in mind we have put in temporary restrictions to the way we accept freight on Penzance quay: Freight is strictly essential only. Please consider when ordering freight if your item is essential before contacting the freight office. Food, fertilisers, animal feed, essential household equipment (eg replacement fridge or freezer), essential farming equipment are all examples of essential freight We will still be receiving courier pallets as they sometimes contain medical supplies, Non-essential items may be refused, so please phone the freight office if you are unsure. All freight must be booked in with Penzance freight office prior to delivery. Once freight is booked and confirmed, we request that suppliers fax/email shipping notes to the freight office. All regular suppliers have received this information and are already following these rules. If you have any questions then please contact our freight office where we will be happy to discuss your requirements. We will continue to keep this guidance under review to ensure that supplies continues to reach the Islands. These measures are temporary and have been introduced to reduce the number of delivery interactions on Penzance Quay to protect our employees who are critical in maintaining the life-line link. We thank you for your understanding.

Coronavirus Update

We are taking every precaution and implementing additional safety measures as a result of Coronavirus. For all the latest information please visit our dedicated page here: https://www.islesofscilly-travel.co.uk/coronavirus/

Isles of Scilly Steamship Group World Pilot Gig Championships- Update

Following the decision made by the World Pilot Gig Championship Committee, we are aware that the World Pilot Gig Championships 2020 has been cancelled as a result of COVID-19. Due to the volume of bookings for this event, Isles of Scilly Travel will be calling all passengers systematically to discuss booking options. PLEASE DO NOT call our travel centres or Skybus operations at this time if your booking relates to travel for the Gig Championships. We will aim to make contact with all those travelling to the event by 24^th March 2020. The freight office will be contacting Gig clubs to arrange for the return and collection of all gigs. As you can appreciate, we have many passengers to contact and ask kindly that you follow the above instructions. We will be updating our website and social media feeds as further information becomes available, please keep an eye on islesofscilly-travel.co.uk or @IOSTravelUpdates

Freight calls – March 11th 2020

We are experiencing a high volume of freight deliveries and calls through our freight office at present. We understand that customers are trying to stock up before the Gry Maritha goes off for her maintenance period, but we would like to remind all customers that we will still be receiving freight over the next two weeks while the Scillonian continues this service. We have warned that this may be a slightly reduced service but will endeavour to ship as much freight as possible, with as little disruption as we can. Unfortunately, our freight administrator team have been short-staffed this week. We apologise if there have been delays in returning calls. We should be back up to full staffing by Monday 16^th March. Thank you for your understanding.

Customer Notice: Gry Maritha, Thursday 12th March 2020

Due to the predicted swell on St Marys, the harbour authority has decided to close St. Mary's quay between 04:30 & 08:30 on Thursday 12^th March. Due to this closure, the Gry Maritha will be docking at a later time of 08:30 which will delay the discharge of freight. Our teams will do their utmost to unload and turn the ship around as quickly as possible. We aim to leave St. Mary's quay at approximately 14:30 with an estimated arrival time back into Penzance at 19:00 on Thursday. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236.

Skybus Weather Advisory – Tuesday 10th March 2020

The weather forecast for Tuesday the 10^th of March 2020 is indicating the likelihood of low cloud and reduced visibility at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For passengers booked to travel on Tuesday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220 Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus Weather Advisory – Afternoon of 7th March 2020

The weather forecast for Saturday 7^th March 2020 is indicating the likelihood of strong, gusty, south-westerly winds at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights in the afternoon. At this time, no flights have been cancelled. For those passengers booked to travel on Saturday afternoon you may transfer to a flight earlier in the day or to a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220 Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus Weather Advisory – Saturday 29th February

The weather forecast for Saturday the 29^th of February 2020 is indicating the likelihood of a strong to gale force wind at St Mary’s, Land’s End and Newquay Airports, which may cause disruption to Skybus flights. At this time no flights have been cancelled. For passengers booked to travel on Saturday you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Seats are available on flights operating on Monday the 2^nd of March 2020. You are advised to contact Skybus Operations on 01736 785233 to discuss your options. If you have any other enquiries please call the Travel Centre on 01736 334220. Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Skybus Weather Advisory – 28th February 2020

The weather forecast for Friday the 28^th of February 2020 is indicating the likelihood of strong crosswind at St Mary’s Airport as well as low cloud and reduced visibility at Land’s End and Newquay Airports; which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For passengers that are booked to travel on Friday 28^th February, you may transfer to a flight on a different date without paying an amendment fee, where space allows. For further information or to make changes to your booking, please contact Skybus Operations on 01736 785233 to discuss your options. If you have any other queries please call the Travel Centre on 01736 334220 Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website.

Customer Notice – Gry Maritha scheduled sailing Friday 28th February 2020

Due to the current weather forecast, the scheduled Gry Maritha sailing for Friday 28^th February will now leave Penzance at the earlier time of 08:30. The Gry will arrive at St. Mary’s at approximately 13:30 and will discharge freight on arrival to return to Penzance as soon as possible. Aiming to be back in Penzance around 20:00 Friday evening. We ask all suppliers with perishable freight booked for Fridays sailing to deliver your freight items to Penzance quay on Thursday 27^th February to be processed and loaded before 14:30. Due to the short notice, we will have limited time to check freight in, so please make sure all freight is booked in with our freight office. We are sorry for any inconvenience caused. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236.

Skybus Weather Advisory – Friday 21st February

The weather forecast for Friday the 21^st of February 2020 is indicating the likelihood of a very strong to gale force crosswind at St Mary’s, which may cause disruption to Skybus flights. At this time, no flights have been cancelled. For Skybus passengers booked to travel on Friday, you may transfer to a flight on a different date, without paying an amendment fee and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Gry Maritha – MONDAY 17TH FEBRUARY 2020

Based on the current weather forecasts for next week, the Gry Maritha will load as normal on Monday 17^th February. However, we do not expect to depart Penzance Harbour until Tuesday 18^th at the earliest. At this time we cannot commit to a time. Updates will follow on Monday 17^th February. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236.

Skybus Weather Advisory – Friday 14th & Saturday 15th February

The weather forecast for Friday 14^th and Saturday 15^th February 2020 is indicating the likelihood of strong cross winds, heavy rain and reduced visibility at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Friday or Saturday may transfer to a flight on a different date, without paying an amendment fee, where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220

Gry Maritha Update: Friday 14th February 2020

Due to the current weather forecast, Gry Maritha is planning to sail at the earlier time of 9 am on Friday 14th February 2020. This will allow the ship to get to St. Mary’s, discharge freight and return to Penzance before the forecasted storm arrives. We are advising customers and suppliers to bring forward any perishable freight booked for Fridays sailing and deliver your freight items to Penzance quay between 10 am and 1 pm on Thursday 13th February. Gry Maritha is aiming to arrive to St. Mary’s at approximately 2 pm on Friday and will return to Penzance later that day (14th). For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236.

Skybus Weather Advisory – Thursday 13th February

The weather forecast for Thursday 13^th February 2020 indicates the likelihood of strong, gusty winds at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights, particularly in the morning. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Thursday may transfer to a flight on a different date without the need to pay an amendment fee, where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. We are also monitoring the weather for Friday 14^th February and Saturday 15^th February 2020. If you have any other queries please call the Travel Centre on 01736 334220

Skybus weather disruption update

The weather forecast from Thursday 13^th February onwards is indicating the likelihood of continuing, strong to gale force winds which may cause disruption to Skybus flights. We will continue to monitor the weather forecast on a daily basis and will issue weather advisories. For passenger bookings please ring our travel centre 01736 334220 or Skybus Operations for weather enquiries on 01736 785233.

Gry Maritha Update – Tuesday 11th February

After reviewing the weather forecast we are unfortunately unable to sail as previously planned on Tuesday 11^th February due to poor weather conditions. The Gry Maritha will now aim to depart Penzance on Wednesday (12^th) at approximately 7am, arriving into St. Mary’s around midday. We will continue to load freight as normal today and will be able to accept more freight tomorrow, Tuesday 11^th February. This must be booked in with Penzance freight office. Unfortunately, the scheduled freight sailing for Wednesday 12^th February has now been cancelled. We will continue to monitor the weather forecast for the rest of the week and if possible we will run an additional sailing later this week. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236

Gry Maritha Update – Monday 10th February

Due to the current weather forecast of storm force winds, the Gry Maritha scheduled sailing for Monday 10^th February has been delayed. We will aim to depart Penzance on Tuesday (11^th) morning at 6am. The Gry will be loaded as normal on Monday (10^th). It is anticipated she will arrive into St Mary’s at 2pm on Tuesday (11^th); upon arrival all freight will be discharged and loaded for a quick turnaround. Arriving back in Penzance around 7am on Wednesday (12^th). We will continue to monitor the forecast for the rest of the week and will update you if other changes to the schedule are needed. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236

Skybus Weather Advisory – 10th February 2020

The weather forecast for Monday the 10^th of February 2020 is indicating the likelihood of very strong to gale force wind at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Monday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220 Please keep an eye out for updates via email, our text alerts and on our Twitter travel updates page and website

Gry Maritha Customer Notice – potential disruption for week commencing 10/02/2020

The current weather forecast for the week commencing 10/02/2020 is showing the likelihood of disruption to the Gry Maritha sailing schedule. With this in mind, we are advising customers to bring forward any freight supplies to this week’s sailings, where possible. The forecast is constantly changing and whilst it’s too early to say at this stage, please expect some delays from Monday onwards. We will continue to monitor the forecast and will advise as appropriate later this week. For all your freight needs and enquiries please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 / 334236

Reminder: Schedule maintenance programme for Gry Maritha & Lyonesse Lady 2020

The Gry Maritha and the Lyonesse Lady will be coming out of service on Sunday 15th March for their routine maintenance program. We wanted to give you as much notice as possible, so that you can prepare for the 14 days that both vessels will be out of scheduled service. We do not anticipate any major problems as both vessels have undergone regular routine maintenance throughout the season. During this time the Scillonian III will be carrying all freight to and from the Islands and the Swift Lady will be providing the service to the Off-Islands. Please keep this in mind when placing orders during this period as we will have some restrictions on freight. The Swift Lady will only carry small items and minimum quantities during this time. Please note that bulk orders and large items cannot be carried. No single item can be in excess of 25kg. If you have any emergency requests for freight during this time or have any questions, please contact St Mary’s Quay on 01720 424230 We are planning for both vessels to return to scheduled service around the 30th March. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St Mary’s Quay on 01720 424230.

Customer Notice: 2020 Schedule maintenance programme for Gry Maritha and Lyonesse Lady

The Gry Maritha and the Lyonesse Lady will be coming out of service on Sunday 15th March for their routine maintenance program. We wanted to give you as much notice as possible, so that you can prepare for the 14 days that both vessels will be out of scheduled service. We do not anticipate any major problems as both vessels have undergone regular routine maintenance throughout the season. During this time the Scillonian III will be carrying all freight to and from the Islands and the Swift Lady will be providing the service to the Off-Islands. Please keep this in mind when placing orders during this period as we will have some restrictions on freight. The Swift Lady will only carry small items and minimum quantities during this time. Please note that bulk orders and large items cannot be carried. No single item can be in excess of 25kg. If you have any emergency requests for freight during this time or have any questions, please contact St Mary’s Quay on 01720 424230. We are planning for both vessels to return to scheduled service around the 30th March. We appreciate your patience during this time and should you have any questions, please contact us at Penzance Quay on 01736 334236 or St Mary’s Quay on 01720 424230.

St. Mary’s Travel Centre: New Opening Times

From 18^th March 2019 our St. Mary’s Travel Centre will close just before check-in opens for Scillonian III. For 16:30 sailings the office will be open from 8am to 3pm. Opening times will vary on dates where we have special sailings, where the office will close 90 minutes before the Scillonian’s scheduled departure time. You can make bookings and find answers to the most frequently asked questions on our website at: www.islesofscilly-travel.co.uk

IOS Travel updateFollow6,7876,532

IOS Travel update @IOSTravelupdate·

29/11/2021 @ 09:01. Good morning. Skybus flights have departed on time this morning.

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IOS Travel update @IOSTravelupdate·

26 Nov

26/11/2021 @ 09:21. Good morning. Skybus flights have departed on time today.

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25 Nov

25/11/2021 at 09:22
SKYBUS WEATHER ADVISORY FOR SATURDAY 27TH NOVEMBER 2021
The weather forecast for Saturday 27th November 2021 may cause disruption to Skybus flights.
For further information please visit:

Isles of Scilly Travel Updates

For travel news and updates visit our website www.islesofscilly-travel.co.uk or visit us on twitter @IOSTravelupdate

www.islesofscilly-travel.co.uk

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25 Nov

25/11/2021 @ 08:31. Good morning. Skybus flights have departed on time today.

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24 Nov

24/11/2021 @ 15:37 Good afternoon all Skybus flights are operating to time.

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