IOS Travel Update

Skybus weather advisory – Thursday 13th December 2018

The weather forecast for the morning of Thursday 13th December is indicating the likelihood of very strong gusty winds, with moderate to heavy rain and reduced visibility at St Mary’s and Land’s End, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Thursday morning may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

CUSTOMER NOTICE – Gry Maritha Cancelled sailing for 07/12/2018

Due to the forecasted weather and sea conditions, the Master of the Gry Maritha has cancelled the scheduled sailing for Friday 7th December 2018. Perishable, chilled and frozen items will not be accepted to the quay in the morning. Goods will be delivered and loaded on the next scheduled sailing, Monday 10th December 2018. Booked general and deck freight will be loaded as normal tomorrow. (Friday 7th December) For all freight queries please call: St Mary’s Quay: 01720 424230 OR Penzance Freight Office: 01736 334249 Many thanks for your cooperation and please accept our apologies for any inconvenience caused on this occasion.

Skybus weather advisory – Wednesday 5th December 2018

The weather forecast for Wednesday 5^th December is indicating the likelihood of heavy rain, high humidity and reduced visibility at Land’s End, Newquay and St Mary’s which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Wednesday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. The weather is due to remain wet and windy for the rest of this week and Skybus will continue to monitor the weather forecast for Thursday onwards. Further weather advisories for this week may be issued if deemed necessary. If you have any other queries please call the Travel Centre on 01736 334220.

CUSTOMER NOTIFICATION CANCELLED SAILING: 28TH NOVEMBER – GRY MARITHA

Due to the forecasted weather and sea conditions, the Gry Maritha scheduled sailing has been cancelled for Wednesday 28th November 2018. All goods except perishable items will be loaded as normal on Wednesday 28th November and will proceed on the next scheduled sailing, Friday 30th November. For all related freight enquiries, please contact Penzance freight office on 01736 334236 or St Mary’s freight office on 01720 424230 Please accept our apologies for any inconvenience caused on this occasion.

Skybus weather advisory – Wednesday 28th November 2018

The weather forecast for Wednesday 28th November is indicating the likelihood of very strong to gale force gusty winds at St Mary’s, Land’s End and Newquay, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Wednesday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. The weather is due to remain windy for the rest of this week and Skybus will continue to monitor the weather forecast for Thursday onwards. Further weather advisories for this week may be issued if deemed necessary. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather Advisory – Thursday 15th November 2018

The weather forecast for tomorrow, Thursday 15th November, is indicating the likelihood of low cloud and reduced visibility at St Mary’s, Land’s End and Newquay, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Thursday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather advisory for Friday the 9th of November 2018

The weather forecast for Friday the 9^th of November 2018 is indicating the likelihood of strong to gale force Southerly winds at St. Mary’s, Land’s End and Newquay Airports, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, passengers booked to travel with Skybus on Friday 9^th November may transfer to a flight on a different date, free of charge and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other questions please call the Travel Centre on 01736 334220

Skybus weather advisory – Saturday 3rd November 2018

The weather forecast for Saturday 3^rd November is indicating the likelihood of very strong and gusty south-southwesterly winds at St Mary’s, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Saturday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries, please call the Travel Centre on 01736 334220.

Scillonian III security exercise 31st October 2018

Scillonian III carried out a successful security exercise during today's check-in process on St. Mary's, held in  conjunction with St. Mary’s Harbour and in line with statutory requirements. The company would like to thank passengers for their cooperation during the exercise and apologise for any inconvenience caused.

Customer Notice: Lyonesse Lady

Lyonesse Lady The Lyonesse Lady has been in Penzance for scheduled maintenance and will be looking to come out of Penzance Dry Dock on Saturday 27th October. Due to the forecasted weather, she will be departing Penzance on the afternoon of Sunday 28th October. If you have booked items onto the Lyonesse, you will be contacted by St Marys Freight office to discuss. The Lyonesse will be back to her full schedule from Tuesday 30^th October. For all freight queries please direct your enquiries to: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office:  01736 334249 Please accept our apologies for any inconvenience caused on this occasion.  

Customer Notice: GRY MARITHA

Gry Maritha The Gry Maritha’s return to service from scheduled maintenance will be delayed due to final testing. We anticipate that the vessel will resume scheduled service on Wednesday 31^st October 2018. During this time the Scillonian III will continue to carry chilled goods and essential perishables. All goods leaving Penzance will need to be booked in 24 hours in advance, with shipping notes containing confirmed quantities and weights to be received no later than 3pm the day before intended delivery. Please send shipping notes to freight@issg.co.uk or by fax on: 01736 332917. For customers who have large freight items, please call our Penzance Freight Office on 01736 334249. For items booked leaving St. Mary’s, our freight office will be in contact. Please be advised that if your goods are not booked in, you may find them refused if we are unable to carry or store items in our warehouse.    

GRY MARITHA – Delayed Sailing Saturday 13th 2018

Due to the current forecast of gale to severe gale force winds with a large associated swell, the Gry Maritha will depart Penzance quay at a later time today. We will aim to depart Penzance at 18:00hrs tonight arriving in St. Mary’s around midnight. The Gry will then look to depart the islands on Sunday morning. For all freight enquiries and updates, please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office:  01736 334236 Please accept our apologies for the inconvenience caused at this time.

GRY MARITHA – Delayed Sailing time on Friday 12th October 2018

Due to the current forecast of gale to severe gale force winds with a large associated swell, the Gry Maritha will be unable to make its scheduled departure from Penzance Harbour on Friday 12^th October. The Master has been monitoring the sea conditions and will continue to do so to ensure safe passage for the Vessel, his crew and the goods onboard. The ship will aim to depart Penzance early Saturday morning (13^th) and will reach St. Mary’s harbour at approximately 15.30pm. She will carry out a full discharge and backload as required, returning to Lighthouse Pier in Penzance; where she will discharge all returns on Sunday morning. Due to the full afternoon discharge on Saturday 13^th October, your perishable goods may be delivered Saturday evening or Sunday (14^th) morning. In this case, you will be contacted by the necessary parties. For all freight enquiries and updates, please call: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office:  01736 334236 Please accept our apologies for the inconvenience caused at this time.

Scillonian III cancelled sailings: Friday 12th October & Saturday 13th 2018 October

Due to the current forecast of gale to severe gale force winds with a large associated swell, the Scillonian sailings on Friday 12^th October and Saturday 13^th October have been cancelled. Passengers booked to travel on Scillonian on Friday and Saturday will be automatically transferred to an additional sailing on Thursday 11^th October as follows: Departing Penzance at 11:15 (check-in closes 10:45) Departing St Mary’s at 14:45 (check-in closes 14:15) Please note: We will not be accepting day trip passengers on the additional sailing on Thursday 11^th October due to a quick turnaround. Passengers originally booked to travel on the Scillonian III on Friday 12^th or Saturday 13^th October may change to an alternative sailing free of charge and where space allows. Alternatively you may cancel your journey with a full refund of the fare paid. For passenger enquires please call the Travel Centre on 01736 334220 (option 1). We apologise for the inconvenience caused at this time.

Skybus weather advisory – Friday 12th October & Saturday 13th October 2018

The weather forecast for Friday 12^th and Saturday the 13^th October is indicating the likelihood of very strong to gale force gusty winds at St Mary’s, Land’s End and Newquay, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Friday or Saturday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Saturday 6th October 2018 Scillonian III Sailing Cancelled

Due to the current forecast for Saturday 6^th October, the Scillonian III sailing has been cancelled. All passengers booked to travel on Saturday will be automatically transferred to an additional sailing on Sunday 7^th October as follows: Departing Penzance at 09:15 (check-in closes 08:45) Departing St Mary’s at 12:45 (check-in closes 12:15) Please note that the additional sailing on Sunday will not be suitable for day trip passengers due to a quick turnaround. Passengers originally booked to travel on Scillonian III on Saturday may change to an alternative sailing free of charge where space allows or cancel their journey with a full refund of the fare paid. For passenger enquires please call the Travel Centre on 01736 334220 (option 1). We apologise for the inconvenience cased at this time.

Skybus Weather Advisory – Saturday 6th October 2018

The weather forecast for Saturday 6th October is indicating the likelihood of very strong and gusty North or North Easterly winds at St Mary’s, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Saturday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Customer reminder: Gry Maritha & Lyonesse Lady out of service

CUSTOMER REMINDER Last week of the Gry Maritha & Lyonesse Lady in Service Gry Maritha  Scheduled maintenance, Monday 15^th October 2018– Sunday 28^th October 2018 The SCIII will only be carrying essential chilled and perishable goods only during the above period. There will be no freezer facilities onboard, so we ask that you stock up on frozen, chilled and large bulky items prior to the vessel going out of service for scheduled maintenance at the end of next week. We will be offering chilled facilities for all sailings during this period (the SCIII will be sailing Mondays, Wednesdays, Fridays and Saturdays). Due to limited chiller capacity on the SCIII, we ask that you order the necessity each week, spreading your deliveries evenly over the sailings to ensure that all customers have the opportunity to receive their goods. Please note: There will be no off-island delivery on Saturday 27^th October due to tides, unless you are able to arrange and confirm pick up of said goods from St. Mary’s Quay. For those wishing to ship dangerous goods we advise that you stock up next week as the SCIII can carry limited & minimal dangerous goods (petrol or gas) only. Please be advised that if your goods are not booked in, you may find them refused if we are unable to carry or store in our warehouse. If you were intending to ship large, bulky or heavy items during the maintenance period, we will do our best to assist you and we recommend that you call our offices as soon as possible, to discuss the best options for your needs. …………………………………………  Lyonesse Lady  Planned Maintenance, Tuesday 16^th October 2018 - Sunday 28^th October 2018 During this time, the off-islands will be serviced by the Swift Lady and we will therefore only be able to carry essential perishables. There will be no Swift Lady service on Saturday 27^th October due to tides, any items brought over on the SCIII will need to be picked up from St. Mary’s Quay upon discharge of the SCIII. Please note: There will be no Dangerous Goods delivered to off- islands during this period. We recommend that you stock up on these items leading to the vessels lay-up. If you were intending to ship large or heavy goods during the maintenance period, we will do our best to assist you either prior to or after the Lyonesse Lady is out of service at the end of next week. For all freight queries please direct your enquiries to: St. Mary’s Quay: 01720 424230 OR Penzance Freight Office:  01736 334249   Many thanks for your cooperation and please accept our apologies for any inconvenience caused on this occasion.

Skybus Weather Advisory for Friday 5th October 2018

The weather forecast for Friday 5^th October is indicating the likelihood of low cloud and reduced visibility at Land’s End, Newquay and St. Mary’s  Airports, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, passengers booked to travel with Skybus on Friday 5th October  may transfer to a flight on a different date free of charge and where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather Advisory – Thursday 4th October 2018

The weather forecast for Thursday 4th October is indicating the likelihood of low cloud and reduced visibility at Land’s End, Newquay and St Mary’s, particularly during the morning, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Thursday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather Advisory – Tuesday 2nd October 2018

The weather forecast for Tuesday 2nd October is indicating the likelihood of low cloud and reduced visibility at Land’s End, Newquay and St Mary’s Airports, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Tuesday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Scillonian III update – Saturday 22nd September 2018

Due to forecast weather and sea conditions for Saturday 22^nd September, the Scillonian III will now operate a revised schedule as follows: Departing Penzance at 10:30 Check-in will be open from 09:15 to 10:00. There is no change to the departure time from St Mary’s at 16:30 (Check-in will be open from 15:15 to 16:00) A day trip weather advisory has been issued for this date and it may be an uncomfortable journey. Day trip passengers are advised that this crossing is not suitable for a day trip as the journey may also take longer than normal due to forecast weather/sea conditions. Day trip passengers who have already booked can have a full refund or transfer to another day.  Please contact our Travel Centre on 01736 334220 if you have not yet been contacted. Please accept our apologies for any inconvenience. For any enquiries please call our Travel Centre on 01736 334220.

Skybus Weather Advisory, Saturday 22nd September

The weather forecast for tomorrow, Saturday 22nd of September 2018, is indicating the likelihood of low cloud and reduced visibility at St Mary’s, Land’s End and Newquay, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Saturday may transfer to a flight on a different date free of charge, where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Skybus Weather Advisory, Thursday 20th September 2018

The weather forecast for tomorrow Thursday the 20^th of September 2018 is indicating the likelihood of very strong and gusty winds, increasing in to the afternoon at St Mary’s,  Land’s End, and Newquay, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Thursday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options. If you have any other queries please call the Travel Centre on 01736 334220.

Scillonian III update – revised sailing times for Thursday 20th September 2018

Due to forecast weather and tidal conditions for Thursday, the Scillonian will now depart at the following revised times: Departing Penzance at  08:00. Check-in will be open from 06:45 to 07:30. Departing St Mary’s at  12:00. Check-in will be open from 10:45 to 11:30. Please accept our apologies for any inconvenience. For any enquiries please call our Travel Centre on 01736 334220.

Customer Notice – Weather advisory for Scillonian, Tuesday 18th September 2018

Due to forecast weather and tidal conditions for Tuesday (18th September) morning, the Scillonian sailing from Penzance has been altered to the later time of 12:00. Check-in will be open from 10:45 to 11:30. Passengers who have booked a day trip for Tuesday 18th September 2018 may change to an alternative date free of charge or cancel with a full refund of the fare paid. Please accept our apologies for any inconvenience. For any enquiries please call our Travel Centre on 01736 334220.

Scillonian Weather Advisory for Monday 17th September 2018

Due to forecast weather and tidal conditions for Monday afternoon, the Scillonian sailing from St. Mary’s has been altered to the earlier time of 14:30. Check-in will be open from 13:15 to 14:00. Passengers who have booked a day trip for Monday 17th September may change to an alternative date, free of charge or cancel with a full refund of the fare paid. Please accept our apologies for any inconvenience caused on this occassion. For any enquiries please call our Travel Centre on 01736 334220.  

Skybus weather advisory for Tuesday 11th September 2018

The weather forecast for Tuesday 11^th September is indicating a high probability of low cloud and reduced visibility at St. Mary’s, Land’s End and Newquay airports, during the afternoon which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, passengers booked to travel with Skybus on Tuesday afternoon may transfer to a flight on a different date, free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.  

Scillonian III Double Sailing- Sunday 2nd September 2018

Scillonian III will be operating a double sailing to accommodate Skybus’ passengers due to fly on Saturday’s (1^st) due to potential flight disruption. Scillonian will operate an amended scheduled on Sunday 2^nd September as follows: Depart Penzance 06:30, arrive St. Mary's, Isles of Scilly, approx. 09:15 Check in closes 06:00   Depart St Mary's 10:00, arrive Penzance approx. 12:45 Check in closes 09:30   Depart Penzance 13:30, arrive St. Mary's, Isles of Scilly, approx. 16:15 Check in closes 13:00   Depart St Mary's 17:00 arrive Penzance approx. 19:45 Check in closes 16:30

Day Trip Passengers

All pre-booked Scillonian Day Trip passengers have been automatically re-booked onto the 06:30 & 17.00 departures. Passengers travelling from St Mary’s to Penzance All pre-booked Scillonian passengers departing St Mary’s have been automatically booked on to the 17:00 departure.

Passengers travelling from Penzance to St Mary’s

All pre-booked Scillonian passengers departing Penzance have been automatically booked onto the 13:30 departure. Pre-booked Scillonian passengers may transfer to an alternative sailing where space allows free of charge or cancel with a full refund of the fare paid. If any passengers leaving St Mary’s have any enquiries on Sunday, please visit Scillonian check-in on St Mary’s Quay between 08.30 and 09.30.

Please Note: Luggage Transfers for Sunday 2^nd September

Luggage transfer from Island Carriers and Richard Hand will only be available for passengers sailing on the 13.30 departure from Penzance.  This will be for delivery to accommodation only. For any queries, Scillonian passengers should please call our Travel Centre on 01736 334220 and Skybus passengers should please contact Skybus Operations on 01736 785233. Please accept our apologies for any inconvenience caused on this occassion.