IOS Travel Update

The latest news and updates on the status of our services are posted here first. Follow @IOStravelupdate on twitter for live updates.

 

Travel Advisory Notices

St. Mary’s Travel Centre: New Opening Times

From 18th March 2019 our St. Mary’s Travel Centre will close just before check-in opens for Scillonian III.  For 16:30 sailings the office will be open from 8am to 3pm. Opening times will vary on dates where we have special sailings, where the office will close 90 minutes before the Scillonian’s scheduled departure time. You can make bookings and find answers to the most frequently asked questions on our website at: www.islesofscilly-travel.co.uk  

Skybus Weather Advisory – Thursday 21st March 2019

The weather forecast for Thursday 21st March is indicating the likelihood of low cloud and reduced visibility at Land’s End, Newquay and St Mary’s, which may cause disruption to Skybus flights. Although no flights have been cancelled at this time, any passengers booked to travel with Skybus on Thursday may transfer to a flight on a different date free of charge where space allows. Passengers are advised to contact Skybus Operations on 01736 785233 to discuss their options.

Customer Notice- Planned Freight Schedule for week commencing 18th March 2019

Customer Notice- Planned Freight Schedule for week commencing 18th March 2019  Please see below for this weeks planned schedule for the Mali Rose. Tuesday 19th March: Berthing in St. Mary’s at 11:45hrs earliest. Full discharge of freight on arrival,  departing for Penzance before 19:30hrs Wednesday 20th March: Berthing at North Arm 02:30hrs. Loading of goods will take place during the day until 16:00hrs when the ship will depart for St. Mary’s. Thursday 21st March: Berthing at 05:00hrs, unloading on arrival until 08:30hrs returning to St. Mary’s for around 14:30hrs to complete discharge. Return to Penzance by 18:00hrs. Friday 22nd March: Load and depart as per present schedule. Saturday 23rd March: Berthing & discharge to take place at 05:00hrs. Departing St. Mary’s at  09:30hrs For all your freight enquiries please call us on: St Mary’s Quay: 01720 424230 or our Penzance freight office: 01736 334249 If there are any changes to this week’s schedule we will update you as soon as we can. For now, do keep an eye out for updates via email, our text alerts and on our twitter travel updates page @IOSTravelupdate and online at www.islesofscilly-travel.co.uk/travel-updates/

Freight Update- 16th March 2019 Having reviewed today’s weather forecast, we are pleased to say that we are still aiming to depart Penzance at mid-night tonight and that the Mali Rose will aim to arrive into St. Mary’s Sunday morning. However the conditions for St Mary’s tomorrow morning are far from ideal; the harbour master and vessels master will review at the time whether it is safe to berth and discharge freight. To remind you, due to the weather conditions the Lyonesse Lady will not be carrying out today’s freight run to the off-islands and instead, she will be delivering freight on Sunday (17th). The skipper will contact you with times. Thank you for understanding and patience over the last couple days.  We will continue to provide updates and are very sorry for the inconvenience this has caused. For all your freight enquiries, please call us on: St Mary’s Quay: 01720 424230 or our Penzance freight office: 01736 334249 Do keep an eye out for updates via email, our text alerts and on our twitter travel updates page @IOSTravelupdate and online at www.islesofscilly-travel.co.uk/travel-updates/    

Customer Services Meet and Greet session- St. Agnes

Unfortunately due to forecasted bad weather, our Customer Services meet and greet session tomorrow (Thursday 14th March) will be postponed until further notice. The next scheduled drop-in session will be on Tresco on April 17th in the Flying Boat Club bar and bistro, upstairs between 10:00-14:00. We are sorry any inconvenience this may cause and will provide a new date very soon for St Agnes. If you have any questions in the meantime you can contact customer services at: customerservices@islesofscilly-travel.co.uk or on 01736 334210.

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Please call us on +44(0) 1736 334220
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