Amongst the chatter and tapping keyboards of Steamship House, you’ll find our dedicated customer service team responding and helping our customers with enquiries, complaints and compliments. Our team of three work tirelessly responding to our customers ensuring everyone who has taken the time to email, write or call are happy with the help and responses…
Have you ever wondered what a typical day looks like on the front line at Land’s End Airport? We’ve caught up with Charlie Watson … What’s your favourite thing about working at Land’s End Airport? I like the people I work with, and the whole day-to-day routine of the Airport. It still fascinates me, seeing…
What does a typical day on the front line of customer service look like? We sat down with Jacky King, who handles passenger services on Penzance Quay, to find out… When do you have to get up, to get to work on time? I’m really lucky as it’s only a 10-minute walk – or 20…
As part of our behind the scenes series, we thought we’d introduce Mickey Murley, a key member of staff in the Isles of Scilly Steamship Group. Mickey works at Penzance Dry Dock, maintaining the groups ships, Scillonian III, Mali Rose, Gry Maritha, Swift Lady and Lyonesse Lady, amongst many other projects at the Dry Dock.…
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